Shopify Launch Engineering reviews

The organization uses you as a stomping ground for it's biggest clients. The job is incredibly hard and the pay is extraordinarily low. There's talks of pay raises but they've been delayed so many times. Only white people in leadership, and the few Woman of colour in middle management roles barely get a say or seat at the table. Racial microagressions happen all the time, and if you're a woman it's 100x worse. The company will allow clients to berate you all so they can keep their 2k a month revenue from them. The working hours are long, you wake up and start working from your bed because the pings start coming in early. You end up staying online till about 8 or 9pm everyday, and you even have to work on weekends or during your time off. You aren't allowed to suggest too many boundaries with your clients, a few times you'll even be expected to be in slack channels with them. They call themselves an organization that "Thrives on change," but as soon as processes starts showing promise, they change things recklessly to give random people promotions. For example, my coworkers planned this amazing conference in Miami, where people gained an understanding of eachother and there was a lot of work done to align multiple teams. What happened when we got back? Folks who were jealous that they didn't get to go on the trip decided to reorganize the entire company and split up everyone who bonded and aligned. Made no sense at all. You get no breaks, not even lunch, expected to work 24/7. 1000 people were laid off with no empathy. Those who didnt get laid off ended gotta pick up the slack. No counselling for those with survivors guilt or talks of allowing us to take a break. Lots of favoritism, some people will get assigned all the easy clients while others get more complex ones. Overall Low pay, racial microagressions, crazy hard work, abusive clients. 100% not worth it. Shopify is all hype and nothing more. Stay far away

Destroyed my mental health. The job requirements are not clear enough, and you're expected to just deal with everyones abuse. You have to work beyond the regular 9-5 hours. You put in big 4 consulting gig hours without the pay. Compensation is really low and the company gives you the runaround on when they will increase your pay. I've been at Shopify for 3 years and still making the same money I did when I started. PTO is unlimited but you will still be hounded by managers and salespeople expecting you to provide them information and do work for them on your time off. The salespeople at the company low-tier, and none of them know a thing about the product. This in turn leads to my team getting a plethora of upset merchants. I have never worked at an organization where the salespeople were THIS bad. No accountability or clawbacks for sales either, so you're just left to deal with their crap. My team has gone through multiple leaders and reorganizations, hard to understand what we're even doing or what our goal is. We also have very silly impact reviews but you're never actually given actionable feedback, and your rating almost always comes as a surprise to you. I've seen my rating change after the fact, months later, with no explanation. Very sketchy. No transparency from Management. They put on little AMA sessions where they just answer all the easy questions then pretend to not see the tougher ones. The company laid off 10% of their staff in the most unapologetic and inhuman way imaginable. No accountability from leadership who messed up, just crocodile tears in a livestream. The rich people at this company stayed rich while the poorer folks got let go.