Does SilverRock pay their employees well?

According to anonymously submitted Glassdoor reviews, SilverRock employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SilverRock. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SilverRock?

74% of SilverRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SilverRock 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at SilverRock?

Claims Adjuster (18) , Customer Service Representative (11) , Manager (3) , Claims Adjuster 2 (2) , Customer Service Representative (CSR) (2)

What are the pros of working at SilverRock according to real employee reviews?

"Excellent Work Life Balance here" ((in 8 reviews)); "Work from home is great" ((in 7 reviews)); "The atmosphere is fantastic and they pay well." ((in 4 reviews)); "The people were great to work with" ((in 3 reviews)); "Fantastic benefits" ((in 3 reviews))

What are the cons of working at SilverRock according to real employee reviews?

"There is 0 consistency with management." ((in 8 reviews))

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SilverRock

SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

5.0

Nov 4, 2025

Work life

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Love the home and work life balance

Cons

Non that I can think of at the moment.

SilverRock Response

6mo

Thank you for sharing your experience and for being a valued member of SilverRock! We’re thrilled to hear you’re enjoying the work-life balance and the flexibility to make time for home life. We appreciate your feedback and are grateful for everything you contribute every day!

4.0

Oct 6, 2025

Would Recommend

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Supportive Management Remote Work Good teamwork

Cons

Pay was not competitive. Not many options for advancement.

SilverRock Response

6mo

Thank you for sharing your experience as an Automotive Claims Adjuster. We’re glad to hear you’ve enjoyed supportive management, remote work flexibility, and strong teamwork. We appreciate your feedback regarding pay and advancement opportunities. SilverRock reviews compensation on an annual basis to ensure we remain competitive within the industry, and we’re always looking for ways to provide clear pathways for career growth. Thank you again for your contributions, and we appreciate everything you do every day!

3.0

Aug 8, 2025

Pretty okay place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay well Co-workers can be great

Cons

Extremely micro-managed Supervisors have favoritism

SilverRock Response

6mo

Thank you for sharing your experience as a Customer Service Rep. We’re glad to hear you’ve appreciated the pay and enjoyed working with your coworkers. SilverRock takes feedback on management practices seriously and are committed to providing support, guidance, and fair treatment to all team members. Thank you for sharing your experience, we wish you the best in your future endeavors!

Viewing 4 - 6 of 76 Reviews

Jobs at SilverRock

Support Team Specialist

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Customer Service Representative- Remote