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      SilverRock

      Engaged Employer

      SilverRock reviews

      3.9

      74% would recommend to a friend

      (76 total reviews)
      avatar

      Mary Leigh Phillips

      83% approve of CEO

      61% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      76 reviews
      2.0
      May 19, 2025

      Company Sucks

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide free lunch very often to the team.

      Cons

      They make you think you have a chance to move up in the company but just over work you. If you ever have difference in opinion they are quick to get rid of you and have a high turn over rate.

      avatar
      SilverRock Response
      11mo
      Thank you for sharing your experience as a Customer Service Representative. We’re glad to hear you appreciated the frequent team lunches, it's just one of the many ways we show appreciation for our team members. At SilverRock, we’re committed to creating pathways for advancement and encouraging open dialogue and diverse perspectives. We recognize that career development and supportive leadership are key to retaining great talent, and we continue to invest in both to improve the experience for all team members. Thank you for sharing your experience, we wish you the best in your future endeavors.
      3.0
      Apr 14, 2025

      Work experience

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home They do accommodate for schedules

      Cons

      They keep adding more work with no training or additional pay to current task Metrics are old school and do not match today’s claims systems

      avatar
      SilverRock Response
      1y
      Thank you for taking the time to share your experience as a claims adjuster. We're glad you've found value in the flexibility and scheduling support we offer. To help team members stay set up for success, we provide ongoing training, regular one-on-ones with leadership, and access to support resources. The SilverRock Family of Brands reviews our compensation package annually to stay competitive within the industry. Thanks again for your review, we're delighted to have you as a part of our SilverRock family, and we wish you continued success and fulfillment in your role.
      5.0
      Sep 14, 2024

      Great Place

      Claims adjuster 2
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked here for 2 1/2 years. I didn’t have any issues and everybody was great to work with the only reason I quit was to take a job that was paying more money. Single income is hard.

      Cons

      I do not have any complaints about the company

      avatar
      SilverRock Response
      1y
      Thank you for sharing your experience as a Claims Adjuster. We’re glad to hear you are enjoying your time at SilverRock and have a positive experience with your colleagues. We regularly review our roles and structure to ensure team members have the chance to advance and develop within the company. We're delighted to have you as a part of our SilverRock family, and we wish you continued success and fulfillment in your role.
      Viewing 7 - 9 of 76 Reviews
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      ReviewsSilverRock reviews

      Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.