Silverado reviews

3.8

76% would recommend to a friend

(536 total reviews)
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Loren B. Shook

91% approve of CEO

79% positive business outlook

Silverado has an employee rating of 3.8 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silverado employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

536 reviews
4.0
Feb 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Although my employment was very brief, I have to state that it was the most enjoyable working environment that I have encountered in 35 years of Healthcare Management, the last 20 in Senior and Long Term Care communities. The Regional V.P. of Operations is one of the best I have had the opportunity to work for and they have a great Leadership team of dept. heads. Without a doubt the front line staff is great....caregivers do a fantastic job and the R.N.s are superb! A very warm, inviting family feel and an open door to family, friends, children and pets! They offer far and away better care for their residents compared to Assisted Living communities which as a "side line" also offer Memory Care.

Cons

I had the opportunity to work for Loren Shook 25 years ago as Director of Finance for CPC Streamwood Hospital. At the time I felt the training was the best and the leadership team equally so. The same values guide him and the executive officers with the overseeing of Silverado. I would only offer one suggestion....as my Mother (who was inflicted with Alzheimer's for 9 years) use to tell me growing up...."there are 3 sides to every story...she said, he said and the truth!" Unfortunately, in my case (and maybe others) the "he said" story was never heard and "the truth" was not arrived at. The only place I have ever worked where a complete investigation of all parties was not done.

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Silverado Response
11y
We are so glad to hear that your tenure at Silverado was such a positive experience. Thank you for recognizing the Regional VP of Operations, along with the amazing team at our community in Lake Zurich. Your suggestions and advice are noted. No matter what the issue may be, our team strives to collect all of the information available to make the best decisions possible for our associates, residents and their families.
2.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The residents are amazing. Most of them are kind and appreciative. Families are in tough situations and as a Silverado associate we had the opportunity to make it better.

Cons

As a member of Leadership I was frustrated and fired after only three months. There is a lot of lip service to the 'Silverado Standards', 52 written guidelines to the culture that the founders want to maintain, but it is just that - lip service. Associates get upset with Leadership, but Leadership has their hands tied. They say you can be honest and genuine but honesty got me fired.

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Silverado Response
11y
Thank you for taking the time to post your review. We appreciate that you recognize how truly amazing our residents and their families are. While I cannot speak to your specific experience or situation, I can say that our current associates embrace the Silverado Standards. They are the bar that we have set to make Silverado the leading provider of care to those with dementia and memory-impairing diseases, and they help make Silverado an employer of choice. We wish you all the best in your future endeavors.
1.0
May 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Autonomy Colleagues are great Excellent corporate training

Cons

Poor local training Management had archaic strategies Management gossips Company seems to lay off or fire people who are over 40 years old Management relies on employee to train their replacement prior to being fired or laid off Few reviews if any; I was never given a review

Viewing 19 - 21 of 536 Reviews

Glassdoor has 552 Silverado reviews submitted anonymously by Silverado employees. Read employee reviews and ratings on Glassdoor to decide if Silverado is right for you.