Does Smarsh pay their employees well?

According to anonymously submitted Glassdoor reviews, Smarsh employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smarsh. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Smarsh?

62% of Smarsh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smarsh 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Smarsh?

Software Engineer (30) , Account Executive (18) , Senior Software Engineer (15) , Manager (9) , Customer Success Manager (8) , Software Developer (8) , Technical Support Engineer (6) , Product Manager (5) , Software Development Engineer (SDE) (5) , Delivery Engineer (4) , NOC Engineer (4) , Principal Software Engineer (4) , Sales Development Representative (SDR) (4) , Software Engineer II (4) , Software Engineer III (4)

What are the pros of working at Smarsh according to real employee reviews?

"Great people to work with Worthy mission and vision Work is challenging and engaging" ((in 40 reviews)); "The benefits were great for industry." ((in 37 reviews)); "Smarsh Culture is Great" ((in 34 reviews)); "work life balance was good" ((in 29 reviews)); "Team is great, lots of room to improve and try new things." ((in 16 reviews))

What are the cons of working at Smarsh according to real employee reviews?

"Micro management in the company." ((in 26 reviews)); "Most of the leadership is also white and male" ((in 20 reviews)); "Frequent Layoffs happen every few months." ((in 14 reviews)); "There is no job security" ((in 8 reviews)); "life balance can be tough, depending on what team you're on, but that's getting noticeably better since we started to grow in work" ((in 4 reviews))

What are employees saying about Smarsh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smarsh layoffs and their outlook for job security at Smarsh in 2026.

What are the top reviewed Smarsh locations?

Portland , Atlanta , New York , Pleasanton , Alpharetta , Chicago , Eugene , Los Angeles , San Jose , Dover , Manchester , Boston , New Brunswick , St. George , Aylett , Phoenix , Raleigh , Austin , Houston , Fayetteville , Franklin , Nashville , San Diego , Redwood City , San Francisco , Palo Alto , Portsmouth , Stratham , Longmont , Vancouver

Smarsh reviews

3.5

62% would recommend to a friend

(63 total reviews)

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

63 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Mar 28, 2021

I love it here

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fair wages, awesome coworkers, caring management, and we have ethics here, which is always good.

Cons

I haven't really experienced any, other than the occasional on-call shift where you have to man the phones overnight for a weekend once every 3-4 months.

Smarsh Response

5y

Wow! Thank you so much! We love it here too, and this is motivation to keep on improving.

4.0

Mar 16, 2021

Great Company, Great Product, & Bad Pay.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great Company with a great product.

Cons

They pay their account executives way below the market rate.

Smarsh Response

5y

We are so happy to hear you are confident in the Smarsh products! We are proud as well and continue to listen to our people and customers to continually improve. As a member of the Smarsh Sales Team, the best we can do is give you an AWESOME product to sell 😊. Fair compensation is a priority at Smarsh and the hope of the variable piece of our Sales Compensation Plan, is it allows our Account Executives to have ownership over potential compensation. We will share this feedback with our Sales Leaders and Finance Teams. And, if you have specific details you would like to add, feel free to reach out as well.

4.0

Feb 14, 2021

Good place to start

Java software developer

Recommend

CEO approval

Business Outlook

Pros

* lots of software design and creative tasks juniors and seniors alike to sink their teeth into. * no micromanagement * an overall learning environment: team members hold lectures in a bi monthly fashion and go to meetups regularly. * on constant lookout for adoption of new tech (within reason of course) and improving processes (both in technical and human form) * very friendly environment (haven't worked there for years and still keep in touch) * stable work environment - good work/life balance

Cons

* lots of very old legacy code, but there are gradual improvements * can be a bit chaotic at times * salary

Viewing 43 - 45 of 63 Reviews

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Jobs at Smarsh

Customer Success Manager - Mid Market

Sales Development Representative I | Public Sector - Federal

Account Executive, Public Sector (SLED)

Account Executive, Enterprise (Emerging Markets)

Enterprise Account Executive, Federal Sales

Smarsh

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I love it here

Great Company, Great Product, & Bad Pay.

Good place to start

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