Smartsheet Program Management reviews

2.3

1% would recommend to a friend

(10 total reviews)
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Rajeev Singh

Not enough data to show CEO approval

1% positive business outlook

Reviews by job title

10 reviews
3.0
Mar 13, 2024

Decline in recent years

Recommend
CEO approval
Business Outlook

Pros

- Smartsheet hires smart people, and has a culture of collaboration that's upheld in most teams. - Decent product that solves a genuine pain point.

Cons

- Leadership seems oblivious to the ground reality and this has got worse over the past few year. Transparency has reduced, and transitions/leadership changes are handled poorly. - Over the past few years, benefits (especially learning benefits) have steadily reduced. - Product looks and feels more dated than competitors.

5.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

There's fantastic people and great benefits

Cons

Not really anything I can think of

3.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Great product with lots of happy customers. Overall, most everyone I worked with was nice.

Cons

Not great collaboration or communication across teams. They recently implemented Slack, but didn't seem to know how to use it effectively (i.e. remote employees not responding to messages or emails, or willing to implement time saving features).

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Smartsheet Response
3y
Thank you for taking the time to share your experience. I agree that Smartsheet is an incredible product and we’re looking forward to innovating even more in the coming year. As Smartsheet grows globally and evolves, we’ve successfully embraced a flexible work model that gives our remote and hybrid employees autonomy over their work environment. With a distributed workforce it can be challenging to feel connected to colleagues around the globe, especially while onboarding. We strive to maintain our unique culture no matter where our team lives, and tools like Slack help us make that a reality. After the official launch of Slack over a year ago, we’ve seen incredible engagement across the company and will continue optimizing the platform to help employees stay connected and work effectively. We’re excited to continue providing programs that facilitate deeper connection in 2023, like the SmartBuddy Program, which pairs a new employee with a seasoned colleague to support onboarding, and the Coffee Connect Program, which pairs two employees who wouldn’t typically work together to create cross-functional awareness and new relationships. Thanks for your feedback and please feel free to reach out to people@smartsheet.com if you’d like to share more about your experience. – Jolene Marshall, Chief Legal Officer and Interim Head of P&C
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