Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 24 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 15 reviews)); "Casual working environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 6 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 5 reviews)); "Some managers have no business being a manager." ((in 5 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

2.0

Nov 26, 2012

Terrible Sn Mgmt. Bad Culture. Awful work environment. Overall not a place you want to be.

Senior account representative

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about industry. Unfortunately not a great training program so you have to dig for the information internally. Some of the people there are good people. Unfortunately none of them are managers or make any decisions.

Cons

No Training. Terrible vision for the company. Cut throat sales environment. Mgmt can just take your accounts. Commission is suppose to 10% then Sn Mgmt adds in this formula that nobody understands and then you really get about 7%. CTO is lazy and doesn't put in any effort. COO is never at the office. The owners are not involved. It seems like a sinking ship just relying on a couple of good sales rep to produce for the whole company. Not a place for a long term career.

4.0

Sep 12, 2017

Most Memorable Job Yet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Like some others have shared, this place is a different kind of corporate culture. I was there for eight years and those people are some of my best friends. I liked Smith but was burned out on the industry and decided to go in a completely different direction in hospitality. Great people and the owners really step up when one of their workers is in need.

Cons

Tough industry brokering components. There is other stuff like servers and solar panels but the components side takes a lot out of you over time.

5.0

Aug 8, 2014

Lots of opportunity - if you are prepared to work

International account representative

Recommend

CEO approval

Business Outlook

Pros

NO BS company. This company is a great example of getting out what you put in. There are a lot of people around me that are very successful and so I know that it's possible but it does take very hard work and dedication to the job. It's very laid back and dress code is super relaxed.

Cons

The business structure is relatively flat so there aren't a lot of management positions. The good side of that is that management positions are all former traders so at least you know that if you work hard and do well, you will have an opportunity.

Viewing 16 - 18 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Senior Magento Architect

International Account Representative

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible Sn Mgmt. Bad Culture. Awful work environment. Overall not a place you want to be.

Most Memorable Job Yet

Lots of opportunity - if you are prepared to work

Jobs at Smith

Smith reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Smith reviews FAQs

Jobs at Smith