Does Smith pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Smith. This rating has improved by 18% over the last 12 months.

How satisfied are employees working at Smith?

69% of Smith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Smith?

International Account Representative (24) , Sales Representative (10) , Sales (9) , International Sales (7) , International Sales Representative (7) , Account Executive (5) , IT Intern (5) , International Account Manager (5) , International Account Executive (4) , Procurement Specialist (4) , Account Manager (3) , Electronic Component Inspector (3) , Manager (3) , Quality Control (3) , Receptionist (3)

What are the pros of working at Smith according to real employee reviews?

"Great people and the owners really step up when one of their workers is in need." ((in 26 reviews)); "Benefits are good." ((in 20 reviews)); "Made a lot of effort at having a great culture." ((in 18 reviews)); "Management is approachable and willing to listen to employee concerns." ((in 14 reviews)); "Healthy work environment" ((in 10 reviews))

What are the cons of working at Smith according to real employee reviews?

"Upper management is not involved in the relationship with employees and local managers don't communicate the issues to them so you are stuck with whatever malcontent you might have." ((in 7 reviews)); "Some managers have no business being a manager." ((in 5 reviews)); "Senior management's nepotism is off the charts: they parachute their own kids in as "interns," then rubber" ((in 4 reviews)); "Pay is fairly lower than market." ((in 3 reviews)); "Bonuses are paid based on favoritism, the higher ups get majority of the compensation, the performance reviews don't guarantee any compensation raises even if you receive great scores." ((in 3 reviews))

What are employees saying about Smith layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith layoffs and their outlook for job security at Smith in 2026.

What are the top reviewed Smith locations?

Houston , New York , San Jose , Austin , Pleasanton , Tampa , Spring , Texas City , Hialeah , Boston , Alabama City

Smith reviews

3.8

69% would recommend to a friend

(237 total reviews)

Nick Bedford

84% approve of CEO

70% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

Smith has an employee rating of 3.8 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

237 reviews

2.0

Feb 17, 2022

Focus on what works

International sales manager

Recommend

CEO approval

Business Outlook

Pros

Leadership is visionary and tries new things

Cons

As a new hire, don't be the first one to try something new. If it doesn't work, you will be let go

Smith Response

4y

Thank you for your feedback. Smith prides itself on being an innovative and entrepreneurial company, and our open-door policy with upper management helps to foster an environment of transparency and collaboration. Our comprehensive learning and mentorship program gives Smith’s new hires ongoing opportunities to learn from the best in the company as they forge their own paths to success. Best wishes on your future endeavors.

4.0

May 23, 2019

Relaxed environment

Purchasing

Recommend

CEO approval

Business Outlook

Pros

This place is great, honestly. Its a super chill work environment all the time. Casual dress code, they offer awesome benefits, they encourage you to be healthy and offer everything needed to achieve your health goals. No micro managing from managers. They just want you to come to work, do your job, be positive and that's it. Pay is okay, depending on what you do. Only traders get the endless cap commission.

Cons

Management/ owners favor the traders over anyone else. They are the ones that get the raises and benefits. Other teams are pushed to the back burner and not acknowledged even though they work just as hard if not harder than sales. A lot of gossip goes around. Traders who have been here awhile/ trading managers really like to seem like they are better than everyone else and unfortunately that is the attitude they encourage them to have.

5.0

Mar 2, 2019

Great company, great leadership

International account representative

Recommend

CEO approval

Business Outlook

Pros

Great CEO/founders who are very intelligent, kind hearted and eager to help all of their employees. Made a lot of effort at having a great culture. Great benefits.

Cons

Compensation if you aren’t good at sales

Viewing 25 - 27 of 237 Reviews

Jobs at Smith

Workday Specialist (Entry-Level)

Receiving Coordinator

Logistics Coordinator

Smith

Smith reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Focus on what works

Relaxed environment

Great company, great leadership

Jobs at Smith

Smith reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Smith reviews FAQs

Jobs at Smith