Smith & Loveless reviews

They are currently under investigation with the federal department of labor, for classifying employees that should be non-exempt to, exempt meaning they will not pay you for overtime and try to work the living heck out of you. No communication at all, poor training and no money I would stay far away from here as possible.

Common daily scenario: receive order, send submittals 4 weeks late, acknowledge order but don't agree on T&C until after product has shipped, tell customer product will be 4 -8 weeks late, then as the revised (late) ship date gets close push it back week after week after week after week, ship product, product shows up wrong and doesn't work, ship replacement parts to fix that take the customer several hours to fix, when they try to get reimbursed for expenses tell them we don't cover labor warranty. S&L is losing customers that will never come back. Most of their rep force hates selling their products because of the headache.