SoFi reviews

4.3

81% would recommend to a friend

(1,142 total reviews)
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Anthony Noto

93% approve of CEO

83% positive business outlook

SoFi has an employee rating of 4.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoFi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

SoFi is one of the best if not THE best company I've ever worked for. Smooth recruiting process - knowledgeable and transparent recruiters, quick decision making without a drawn out process. Management on the People team is incredible - they come with a ton of experience, provide support and opportunities to grow. Clear role expectations. Love the company's core values and mission - I really feel I'm making a difference for our clients and members. Great work-life balance (requires setting boundaries, communicating up/down/across, effective prioritization). Ton of employee experiences and programming available. LOVE the hybrid work schedule with flexibility to work onsite when works best for you and the team. Feel confident in Senior Leadership and future state of the business.

Cons

Not necessarily a con, but calling out the need to work well under pressure in a fast-paced work setting and with team members across a variety of departments and time zones. Additionally, we use several applications so need to quickly familiarize with tools/ resources to move projects forward. Delicate balance between attending meetings and setting enough time to work independently. No 401K match. Unlimited PTO can be a little tricky to determine the appropriate amount of time to take off without pushing limits with the business (I work better with structure/ want to ensure I am taking enough time).

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SoFi Response
2y
Thank you for your thoughtful review and for being on this journey with us! We are helping to transform an industry that hasn't changed in decades, and it is hard work! The speed at which the industry is changing means we have to be adaptable and flexible, which can be fast-paced. We hope our employees see the impact of their work every day - we're glad to hear it sounds like you do. We are happy you enjoy our flexible work environment and greatly appreciate your feedback about continuing to invest in employee programming that prioritizes building connections across all our remote and hybrid employees. If you have any suggestions on how we can continue improving the employee experience, please get in touch with us at glassdoor@sofi.org. Thank you for being a part of the SoFamily!
2.0
May 22, 2024

**Hostile Work environment**

Recommend
CEO approval
Business Outlook

Pros

Competitive pay 401K matching program Good benefits

Cons

I’ll start by saying that the toxic environment starts from the top and is condoned by HR. Regardless of what their code of conduct says, they will and they have allowed workplace bullying/harassment. In my experience I had a C suite leader belittle me and be demeaning throughout my tenure. Multiple times I had witnesses, and on more than 1 occasion they spoke to HR to place a complaint about his behavior. I also placed several complaints myself with my business partner. The feedback was always the same, he’s being coached. The behavior got so bad that it reached employee relations. Regardless of my evidence and witness accounts, the employee relations person stated: “I believe everything you’ve shared with me within the last 3 weeks. I am aware that this employee does have this history”. She even went and shared her own personal experience about this C suite leader. Yet, she concluded the investigation by stating that bullying isn’t illegal, and therefore they can’t do anything, and any disciplinary action cannot be shared. In an effort to protect myself, I recorded this conversation and also 5 team meetings/1-1’s with my Manager. I figured if HR wasn’t going to protect me, I needed to have this evidence for reference. He never took accountability for his actions, if anything, the investigation made things worse and I had to go back and share evidence of retaliation. The poor behavior by this leader was documented and witnessed by people team employees and across other departments. Yet nothing was ever done. The abuse continued. I’m no longer with SoFi. Yet, I will always remember how unfair I was treated and the hostile work environment brought on by this leader. “Facts do not seize to exist because they’re ignored.”

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SoFi Response
2y
Thank you for your candid review, and for the time you dedicated to working at SoFi. We value each and every one of our employees and their contributions to the company and our mission. Your comments are not indicative of the type of culture nor workplace we are committed to fostering. Please know that we take every claim of workplace bullying we receive extremely seriously, and we investigate all such complaints to ensure prompt remedial action is taken and that inappropriate conduct stops. If you'd like to continue the conversation, I'd welcome an email at glassdoor@sofi.org. Thank you again for the review, and best of luck in your next career endeavor. Take care.
1.0
May 15, 2024

The worst

Recommend
CEO approval
Business Outlook

Pros

Nothing redeeming about this place

Cons

Telemarketing position. Recycling the same uninterested leads over and over and over....

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SoFi Response
2y
First and foremost, thank you for the time you dedicated to working at SoFi. We're so disappointed to hear it did not meet your expectations. Our MLO team plays such a critical part in helping us achieve our mission, we're sorry weren't able to see the impact of your work. Wishing you the best of luck in your next career endeavor. Thank you again for the feedback, and take care.
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Glassdoor has 1,241 SoFi reviews submitted anonymously by SoFi employees. Read employee reviews and ratings on Glassdoor to decide if SoFi is right for you.