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      Social Security Administration

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      Social Security Administration reviews

      3.0

      36% would recommend to a friend

      (2,784 total reviews)

      Carolyn W. Colvin

      34% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Social Security Administration has an employee rating of 3.0 out of 5 stars, based on 2,784 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Social Security Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Feb 10, 2023

      Look elsewhere

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job is an okay way to get into working for the feds.

      Cons

      The workloads are unmanageable, the work place culture is toxic, and there is limited advancement. There isn't enough time to get all of the work done in the day, yet claims keep coming and so do the requests from management to do more. This job is much more than just taking applications and learning slow systems, it is also a glorified reception role. You will answer phones, work reception, get yelled at by the public, and hear sad stories all day. It gets to you.

      2.0
      Feb 7, 2023

      Gone down the Crapper

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The agency was forced to let all employees work from home for the past 2.5 years due to Covid, providing staff with a much better work/life balance.

      Cons

      All decisions affecting the actual workforce in the field offices (you know, the faces you see and do business with!) are made by executives that are so far removed from operations that they have no idea what the &$#^ they’re even doing! Terrible place to work anymore especially for those in the field who are doing ALL the work!

      2.0
      Sep 11, 2022

      Production! Production! Production!

      Disability analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a government job with pretty good benefits.

      Cons

      Production! Production! Production! I've been employed almost a year and 42 people already left while I started working at my site. The higher ups are having trouble maintaining staff because the job is too difficult. I wish I would have known this job was a production job because I probably would not have accepted this role.

      Viewing 100 - 102 of 2,784 Reviews
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      ReviewsSocial Security Administration reviews

      Glassdoor has 2,928 Social Security Administration reviews submitted anonymously by Social Security Administration employees. Read employee reviews and ratings on Glassdoor to decide if Social Security Administration is right for you.