Softchoice reviews

This company hires you and sends you to Canada for training for a month- they make grown people stay in a hotel room for a month with a total stranger. They get you to Canada and treat you like a child- the instructors tells you when you get to Canada that if you don't pass training you get fired. No one told you this before they sent you to Canada. They don't tell you that you have a roommate until the last minute when they send you your travel itenerary. How sneaky! You feel like you are in a third world country training for war in their training class. I thought I would get trained as a normal company would do then come back and use what I had learned. Nooo...you get tested every week even after you finish the training in Canada and you're under undue stress to perform like a Harvard Law class. I thought I was being hired because I had the experience to perform the job. All I needed was information about their products. The information is helpful, but the way they go about teaching you is stressful and very freshman college like. Only 1 out of 30 people that trainined with me and passed training still work there after 2 months. Their turnover is horrible. 1 out of 30 people survived their crap and that 1 person is probably no longer there. They also promise you a bonus after training, but look for reasons to fire you so they don't have to pay you that bonus. The training supervisor is soooo negative. They look for reasons to make you a bad sales person instead of finding the good in your work and helping you work better. They have the worse attitudes and are extremely disrespectful to each other and to you. DO NOT WORK THERE! There is alot of bullying and unrealistic expectations. You are expected to make 100 calls a day- talk about carpel tunnel. They don't have automatic dialers. You are literally dialing a telephone key pad. The trainers are looking for reasons to fire you at all times. They really don't have your best interest at heart. It was the worst job I've ever had. I was actually happy to get fired. I hated going there and dealing with their crap everyday. Anyone that has worked there in Inside Sales will say the same. I performed better than anyone and got fired. I was brining in lots of opportunities. The supervisor was so immature - instead of taking my success as a positive she would get with her little mean girl coalition and find reasons to sabotage me and eventually fired me. She would try to bully me in private conversations. If I asked for a day off she pestered me trying to find out what I was doing on my day off. I would not tell her so I knew eventually she would assert her power and fire me. I'm still believeing it was a dream or nightmare...but no it was real..and I'm so happy to be away from that place. Don't be fooled by the PR they get because of the employees that they have whipped into place and are forced to respond positively to the surveys. Best place to work awards in Canada...etc...is not a true reflection of this company. By the way, many of the positive reviews are not real. Any company with the high turnover that they have would not have this many positive reviews. They are slick and know exactly what to do to make themselves look great from the outside looking in. Don't beleive it!

I am a billable PS resource. I need to respond to the outbound rep that said that the sales people do not have confidence in the services organization to deliver if they sell our internal services. A service engagement that is "less than successful" is often not the fault of the technical person. Our managers feel such pressure from the top to hit unreasonable ultization numbers, that they often send us on projects where the right thing to do would be to use a partner that has the exact skills necessary to hit a home run. There is a general lack of concern for our customers in senior leadership and in some of our services leadership. PS and Pre-sale technical resources have had enough of the current direction and many have already left. I will not be far behind.