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Sonic Healthcare

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Sonic Healthcare reviews

3.2

48% would recommend to a friend

(332 total reviews)
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Colin Goldschmidt

52% approve of CEO

44% positive business outlook

Sonic Healthcare has an employee rating of 3.2 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

332 reviews
1.0
Mar 3, 2015

This organization is a disaster. (US IT)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, really. The culture is bad, the benefits are awful, and pay is terrible. Really no redeeming qualities about this place.

Cons

Upper IT management is dishonest, starting with the CIO. Decisions are mad entirely based on emotion, so being disliked is a death sentence here. Especially if you're disliked for being ethical. If you work for sonic, DO NOT alert ANYONE to patient safety or legal issues - you will be drummed out by any means possible to keep the word from getting back to Australia. Corporate IT is populate by sycophants and led by a sociopath whose ability to lie is matched only by his ability to feign competence. Wow. I've never seen someone so savvy at being all talk. WHOLE LOT of empty suits at Sonic. Corporate HR is completely out of touch with the company, lazy, and cares little about its labs or the people who work for them. Patient safety issues are ignored on the local level. The emphasis is on avoiding CAP reportables above all else. Problems with instruments causing faulty results? Don't correct those reports, re-draw! The list goes on, but suffice to say Sonic is not a compatible workplace for people with ethics or integrity. Patients are not safe sending their work to a Sonic laboratory.

2.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The early shift times. Being able to start work as early as 5 is the best thing they have going! Lol. Seriously. The job/work is easy. Also they didn’t trip if you got to work a bit late as long as you made up the time. There are a couple of cool people with good vibes there, they’d make the time being there ok.

Cons

TERRIBLE work atmosphere, very eerie, and I’ve had some bad jobs, but this is by far the worse! If you’re in extreme need of a job.... Go ahead and apply but be looking for something else during the process. I don’t see how some people that have been there past 2 years could do it! Ugh. Depressing place to be. Management is bad. The way they go about things is crazy. They’ll send out a mass email about someone being too loud with the papers on the desk instead of just addressing that person. Smh. Place is a terribly, eerie quiet. They don’t want you talking. Think they’d prefer robots that sit at the desk and type all day, don’t move stretch or go to the bathroom, nor change the music on their phones. Just crazy weird. Oh and if you’re caught not typing and changing music on your phones they start to watch you like a hawk. Smh. The first two weeks could see why the turnover rate is so high. Was there for about 5 months and kid you not there was interviews every other week! Crazy work expectations/load. They prefer quantity over quality. (a first I’ve experienced dealing with claims) You have to submit 725-750 reqs a day! You’re given the first 3 months to hit 600 if you don’t hit that you’re terminated and sometimes they may give you an extension and at the end of that extension if you’re not submitting the 750, you’re let go. Oh and that doesn't include the many days where there may be no work in the bin you’re assigned to...they figure you should still hit high numbers. While the job itself is easy, just keying in demographics. The atmosphere, management, and submitted req expectations make this job terrible. The $15/hr ain’t worth the BS.

2.0
Sep 23, 2016

Rats keep leaving a sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The front line staff within corporate and the respective client counterparts are immensely talented and great to work with.

Cons

All levels of corporate leadership. They ALWAYS point fingers, make excuses for each other, accept NO responsibility, nor do they exemplify any VALUE Sonic touts (oh and no one knows what those are anyway, because leadership does not speak about them- or anything else- NO COMMUNICATION FROM LEADERS!!). There is no regard/respect for controlling costs in logical ways, so front liners bear that burden. Divisiveness abounds. Healthcare costs are ridiculous. It's as if someone gave the highest quote imaginable with the worst deductibles and OOPs to insure 1000s and we just said, where do I sign...a student could have negotiated a better package that what we have. Main departments: Quality and Regulatory: Does not exist...what? in a lab environment? Yes, you heard correct, not at the corporate level. Development: Plays the flavor of the day methodology, without embracing any one thing and sticking to it, or being good at it. Rather than having standards, exceptions are the rule. Does not deliver what is promised. It took 1.5 years to get code promised 2 years ago. After many excuses for delays, still only half baked. Production and Support: Probably the best thing about Sonic IT. Needs a better plan to get staff more knowledgeable with ALL products. Infrastructure: Getting better, but extremely overwhelmed. Also does not deliver what they promise. Lots of "i don't know" 2 year plan still not even 1/2 achieved in 4 years. Recurring theme, no accountability, cover for each other...no one will ever know. HR: Hopefully getting there, but have a LONG way to go. No tools for managing and developing staff. Again, benefits are horrendous. Nothing to hold managers accountable to. Finance and Accounting: Still a long way to go...LOTS of mistakes and carelessness. Financial loss coverups across clients Sales: Not too bad either, but as any sales area, sometimes promises vaporware and puts the teams in tougher positions than they already are. This also goes to Australians who talk to US clients and make them promises..the business models are different despite what you may think. Something that works in AU does not mean it will work in US, nor should it. We are not as dumb as you think.

Viewing 1 - 3 of 332 Reviews

Glassdoor has 356 Sonic Healthcare reviews submitted anonymously by Sonic Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Sonic Healthcare is right for you.