Does Sonic (Internet and Phone) pay their employees well?

According to anonymously submitted Glassdoor reviews, Sonic (Internet and Phone) employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Sonic (Internet and Phone). This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Sonic (Internet and Phone)?

49% of Sonic (Internet and Phone) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sonic (Internet and Phone) 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sonic (Internet and Phone)?

Field Sales Representative (11) , Field Service Technician (8) , Technical Support Representative (8) , NOC Technician (5) , Tech Support (5) , Technical Support (5) , Field Technician (4) , Technician (4) , Fiber Optic Technician (3) , Accounts Payable Specialist (2) , Construction Coordinator (2) , Construction Laborer (2) , Customer Service Representative (2) , Manager (2) , Marketing (2)

What are the pros of working at Sonic (Internet and Phone) according to real employee reviews?

"The people here are so great!" ((in 25 reviews)); "Benefits are good" ((in 14 reviews)); "Great coworkers and laid" ((in 11 reviews)); "Schedule flexibility is definitely a plus, as well as full training for whatever position you take that is entry level" ((in 7 reviews)); "workers, casual work environment." ((in 7 reviews))

What are the cons of working at Sonic (Internet and Phone) according to real employee reviews?

"aggressive management" ((in 10 reviews)); "Upper management is very uneven" ((in 4 reviews)); "They also have contracted work out so now the in house techs don’t have as much work." ((in 3 reviews)); "They have been roughly the same size for the past decade and, consequently, there are few opportunities for advancement and promotion." ((in 3 reviews)); "Considering the responsibilities and skills required to do this job, I would expect better compensation." ((in 3 reviews))

What are the top reviewed Sonic (Internet and Phone) locations?

Santa Rosa , San Francisco , Hayward , Oakland , Richmond , Schertz , Oakley , Redwood City

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Sonic (Internet and Phone)

Sonic (Internet and Phone) reviews

3.3

49% would recommend to a friend

(169 total reviews)

Dane Jasper

70% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Sonic (Internet and Phone) has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sonic (Internet and Phone) employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

169 reviews

3.0

Aug 25, 2021

Poor Wages and No Upward mobility.

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and laid-back culture. One of the few ISP companies that understand net neutrality.

Cons

Pay is impossible to live off of with how low it is and do not expect major pay raises unless you make a huge stink. Upward mobility, once you are hired, is almost impossible, and hard work is rarely rewarded unless it's out of nepotism. Policy changes seem to come out of nowhere and for almost little to no benefit to anyone including the consumer at times.

3.0

Nov 27, 2018

Sonic Great place to work, but its costs in pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible people to work with. Hard working and take pride in their work

Cons

a lot of employee turnaround as the pay is low and people are frequently leaving.

3.0

Aug 17, 2016

low pay, confusing motivations

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

pretty open scheduling. good managers. good benefits.

Cons

low pay for expected work. company ideals strive towards transparency but decisions do not reflect that ideal

Sonic (Internet and Phone) Response

We are really sorry to hear that you feel this way, but we appreciate the feedback. Our values and actions are aligned, and definitely stand out as a model in the industry. We do our best to research the market and pay our employees competitively. It sounds like you might have some good ideas on how we could be more transparent with our employees, and we definitely want to hear them so please reach out: SonicHR@sonic.com.

Viewing 16 - 18 of 169 Reviews

Jobs at Sonic (Internet and Phone)

Construction Project Coordinator I

Field Safety Inspector

Field Safety Inspector

Construction Coordinator

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Ratings by demographic groups

Reviews by job title

Poor Wages and No Upward mobility.

Sonic Great place to work, but its costs in pay

low pay, confusing motivations

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