Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

92 reviews

3.0

Dec 29, 2014

Company has potential, but held back quick growth and poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great base benefit package and attempt at creating a positive culture. Holiday schedule is nice and PTO is generous.

Cons

Upper Management too much of a clique. Salary formula is incorrect. It seems like they take a peer average and put that as a ceiling for a position that you can only attain if you get perfect reviews (which are not possible) and after multiple years of service.

1.0

Dec 16, 2014

Sound Credit Union has the resources to create plenty of opportunity for their employees, but they choose not to.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the minimal free banking services. health benefits. 401k plan. exposure to programs that are used throughout financial institutions.

Cons

The frontline staff are not trained properly which causes insanity for those who don't work in a branch. Everything is disorganized and everyone points the finger instead of resolving problems as they occur. Staff is not compensated fairly and fighting for a raise will only raise the eyebrows of the executives who will immediately turn you down. The employee turnover rate is very high and they seem to keep the people who are awful at their jobs. If you have 5 fingers on each hand for cash counting purposes, you're probably hired.

1.0

Apr 23, 2024

Horrible company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Annual bonuses at the end of the year

Cons

Don’t like to promote from within, unless it’s a candidate that will make the company appear more diverse. Don't like to give more than 2 % raises each year. Say they care about employees but only care if it’s within their best interest. Will gaslight employees into signing separation agreements/ nda contracts when leaving so they can’t get sued for the shady stuff they are doing behind the scenes. Say they care about mental health, but do nothing to help the workers who need resources for it.

Sound Credit Union Response

2y

We are disappointed to read about your experience. As an employer, we encourage all employees to seek opportunities from within the organization for career growth and have an extensive compensation program. In addition to compensation and benefits, the health and wellness of our employees is and will remain a top priority at Sound. Included in our benefits package is the Employee Assistance Plan (EAP) which provides our employees and their immediate family members access to counseling services 24/7. Sound also recently implemented a Work Life Balance (WLB) program to provide employees flexibility with work life balance and overall well-being. Your feedback is valuable to us and we appreciate you taking the time to share your experience. We want to have a better understanding of how we can improve as an employer. Our HR team would encourage you to reach out to your manager or set up an appointment with them to discuss your concerns.

Viewing 7 - 9 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative