Does Sound Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Sound Credit Union employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sound Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Sound Credit Union?

80% of Sound Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sound Credit Union 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Sound Credit Union?

Member Service Representative (6) , Universal Associate (6) , Assistant Branch Manager (4) , Branch Supervisor (3) , Contact Center Representative (3) , Teller (3) , Assistant Manager (2) , Business Analyst (2) , MSR I (2) , Universal Banker (2)

What are the pros of working at Sound Credit Union according to real employee reviews?

"Also great benefits!" ((in 14 reviews)); "Great base benefit package and attempt at creating a positive culture." ((in 6 reviews)); "Annual bonuses at the end of the year" ((in 5 reviews)); "good work life balance" ((in 5 reviews)); "growth opportunities" ((in 3 reviews))

What are the cons of working at Sound Credit Union according to real employee reviews?

"Pay seems a bit low, not enough staffing in many departments." ((in 6 reviews)); "Other managers" ((in 4 reviews)); "HR and upper management aren't trying to get to the root of the problem." ((in 4 reviews)); "Say they care about employees but only care if it’s within their best interest." ((in 3 reviews))

What are the top reviewed Sound Credit Union locations?

Tacoma , Seattle , Kent , Auburn , Gig Harbor , Bothell , Lynnwood , Redmond , Burien , Alderwood

Sound Credit Union reviews

3.9

80% would recommend to a friend

(92 total reviews)

Don L. Clark Jr

79% approve of CEO

69% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.8

Work/Life balance

3.7

Career opportunities

3.6

Senior management

Sound Credit Union has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sound Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

1.0

Oct 5, 2022

Don't apply if you love your sanity

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Free dental, vision and health insurance

Cons

Senior Management not knowing policies and procedures- some of them they are word of mouth, long days, overworked, Senior management preaches work life balance but doesn't emulate it. Low pay compared to industry standards, Poor communication, with no hope of moving up unless you know the right people, they hire people they are friends with and like, there is no care for the employees, you are expected to do different jobs for little pay, all departments are understaffed , change policies on the whim by the senior management, no accountability from the senior management, senior management is passive aggressive, bullish, unhealthy environment, hr is worthless, they dont accept everyone.

Sound Credit Union Response

3y

Thank you for taking the time to leave us a review and for your candid feedback. We are disappointed to learn about your experience working at Sound. We are committed to giving our employees the support they need and deserve and appreciate you taking the time to share your insight. All the best to you!

4.0

May 21, 2015

Unfortunately There Will Always Be Haters!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid Medical & Dental, PTO accrual and carryover (many companies you have to use it or lose it), 401k Match AND Profit Share (totals about 9%), THE PEOPLE! Most members and my co-workers- feels like family

Cons

No on site parking- but we have the light rail

1.0

Jan 21, 2015

Great for members, not for employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

What I liked about working at Sound was the interactions with members. Angry, rude, unpleasant members were honestly few and far between (and I worked at upwards of 6 different branches). I had countless repeat members who I knew on a personal basis just from working at a few of the branches- with whom I had great relationships with when they came into the credit union. PTO and 401k match are nice. Competitive rates.

Cons

I cannot speak with the same satisfaction about fellow employees and mostly management as I do of members. Management turns a blind eye to problems and favors employees they know and like personally. As a previous employee review stated, it's all about the cliques. If you're not willing to "pal around", then you are punished or thought of poorly. God forbid anyone be professional and treat this like a job, not a hangout session. I had serious complaints which I took up with executive management and nothing was ever done about it (and when I say serious, I mean against the law serious). I guess you're either in or they don't like you and you're out- regardless of how well you do your job (I treated the members the best and was one of the most proficient/efficient at my job, but I guess that made no difference to them because they didn't "like" me... for God only knows why). My experience working at Sound was all around BAD because of this environment I had to work in every day- one where it was known I was not liked (again, God knows why) and was not listened to despite having very serious issues/concerns regarding fellow employees. The pay is not adequate/comparable to other credit unions/banks.

Viewing 4 - 6 of 92 Reviews

Jobs at Sound Credit Union

Call Center Representative