Does Southwest Behavioral Health Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Southwest Behavioral Health Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Southwest Behavioral Health Services. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Southwest Behavioral Health Services?

56% of Southwest Behavioral Health Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Southwest Behavioral Health Services 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Southwest Behavioral Health Services?

BHT (9) , Behavioral Health Technician (8) , School Based Therapist (8) , Therapist (7) , Psychiatric Nurse Practitioner (5) , BHT-behavioral Health Tech (4) , Care Coordinator (4) , Case Manager (4) , Clinician (4) , Clinician II (4) , Counselor (4) , DCP (4) , Direct Care Provider (4) , Behavioral Health Professional (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Southwest Behavioral Health Services according to real employee reviews?

"Good benefits, mostly nice co" ((in 13 reviews)); "Great people to work with" ((in 10 reviews)); "Great coworkers so you have someone to ask questions" ((in 9 reviews)); "403b plan is solid, time off and pto for providers is great." ((in 4 reviews)); "workers, fun work environment." ((in 4 reviews))

What are the cons of working at Southwest Behavioral Health Services according to real employee reviews?

"Hard work for low pay" ((in 16 reviews)); "Staff and members get hurt due to lack of leadership." ((in 6 reviews)); "Upper management are out of touch and don't trust or value their frontline staff." ((in 5 reviews)); "Different supervisors at each site makes a difference" ((in 4 reviews)); "High workload" ((in 3 reviews))

What are employees saying about Southwest Behavioral Health Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Southwest Behavioral Health Services layoffs and their outlook for job security at Southwest Behavioral Health Services in 2026.

What are the top reviewed Southwest Behavioral Health Services locations?

Phoenix , Bullhead City , Kingman , Mesa , Payson , Buckeye , Prescott Valley , Lake Havasu City , Cedar City , Mohave Valley , Chandler , Queen Creek , Scottsdale , Tempe , Evansville , Los Angeles , Oakland , Ocala , Mohave Crossing

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Southwest Behavioral Health Services

Southwest Behavioral Health Services reviews

3.2

56% would recommend to a friend

(196 total reviews)

Steven Sheets

62% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.3

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Southwest Behavioral Health Services has an employee rating of 3.2 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Southwest Behavioral Health Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

196 reviews

4.0

Feb 23, 2022

Review

Team lead

Recommend

CEO approval

Business Outlook

Pros

Amazing teamwork. Clinicians are always willing to help with coverage, providing support, checking in and just being there for one another. It felt like we were a family.

Cons

High caseloads, not enough time to do case management and there was a high turnover rate, but it seems like CMH in general is through through this.

Southwest Behavioral Health Services Response

Thank you for your review. We are happy to know you had such a positive experience and we wish you the best on your journey. Your review has been shared with the appropriate management staff overseeing that clinic. If you'd like, you can email your contact information to info@sbhservices.org, and we can have someone contact you directly as well.

2.0

Feb 12, 2022

Disappointment

Case manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers for the most part.

Cons

Overworked, Unappreciated by upper management, no training, unrealistic expectations.

Southwest Behavioral Health Services Response

Thank you for your review. We are sorry to hear about your experience and would like the opportunity to further investigate the feedback you have given us. Your review has been sent to the appropriate management staff at this clinic. If possible, please email your contact information to info@sbhservices.org and someone from our team will contact you directly.

3.0

Jan 6, 2022

Rewarding but busy work

Clinical psychologist

Recommend

CEO approval

Business Outlook

Pros

Great support from supervisors, good company culture, peers are helpful.

Cons

Very high caseloads, not much administrative support.

Southwest Behavioral Health Services Response

Thank you for your review. Your feedback is so important to us. We are always striving to provide the best service for members and improve the experience members and employees have. Your review has been sent to the appropriate management staff that oversees the clinic you visited. If you have any additional feedback, please email your contact information to info@sbhservices.org, and we will have someone contact you directly.

Viewing 16 - 18 of 196 Reviews

Jobs at Southwest Behavioral Health Services

Registered Behavior Technician - Home/Community Based

Administrator of Clinical Education

Registered Nurse Part Time

Front Office Representative

Registered Nurse, Inpatient

Southwest Behavioral Health Services reviews FAQs

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Southwest Behavioral Health Services

Southwest Behavioral Health Services reviews

Ratings by category

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Reviews by job title

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Disappointment

Rewarding but busy work

Jobs at Southwest Behavioral Health Services

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