Pros
Salary was standard for the industry. Dining program had great regionals and support.
Cons
Senior management is micromanaging on EVERY single level to the point where there is absolutely no reason to have Executive Directors (unless you want to be a puppet and have no ability to lead your team the way your community needs you to). The micromanaging is on such an unnecessary level, it amazes me that senior management would bother wasting valuable time instead of supporting their EDs and focusing on occupancy and revenue. They would rather spend time going over an ED’s head and telling their department managers how to word an email better... how does that add value to a business? RDOs and VPs are afraid of the new CEO because he “yells at them,” so it trickles down to how they treat the EDs. The regionals from different departments don’t like each other so they argue and tell community managers (like dining directors and their EDs) conflicting information to spite each other to the VPs. It’s totally unnecessary drama, nobody from regional or corporate level (AP/AR, for example) takes accountability for their mistakes but they will blame everybody else for it. Senior management absolutely refuses to communicate important information to the residents in writing when things change during COVID and they don’t allow us on the community level to communicate to them either—we are not even allowed to write a letter to residents about updates in the community, despite that being the only simple request they’ve had during the pandemic. They have dementia, so putting something in writing for them makes sense— why hide information from the people who write the checks?
