Item: Spectrum
Rating: 5
Author: Current employee - Video Repair Representative

Question 1

Is Spectrum a good company to work for as a Customer Service Representative Video Repair?

Accepted Answer

Customer Service Representative Video Repair professionals working at Spectrum have rated their employer with 2.6 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Spectrum employees being 3.3 out of 5 stars. Search open Customer Service Representative Video Repair Jobs at Spectrum now and start preparing for your job interview by browsing frequently asked Customer Service Representative Video Repair interview questions at Spectrum.

Question 2

Does Spectrum pay Customer Service Representative Video Repair employees well?

Accepted Answer

Customer Service Representative Video Repair professionals rate their compensation and benefits at Spectrum with 3.4 out of 5 stars based on 139 anonymously submitted employee reviews. This is 8.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative Video Repair salaries at Spectrum.

Question 3

How happy are Customer Service Representative Video Repair professionals working at Spectrum?

Accepted Answer

25% of Customer Service Representative Video Repair employees at Spectrum would recommend their employer to a friend. This rating has decreased by 51% in the past 12 months. Customer Service Representative Video Repair professionals have also rated Spectrum with a 2.3 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.3 rating for culture and values and 2.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at Spectrum?

Accepted Answer

Customer Service Representative (940), Sales Representative (474), Inbound Sales Representative (393), Account Executive (372), Sales Associate (363), Retention Specialist (355), Field Technician (353), Direct Sales Representative (320), Field Service Technician (275), Sales (244), Outside Sales Representative (219), Customer Service Representative (CSR) (200), Billing Specialist (198), Inside Sales Representative (196), Technician (168)

Question 5

What are the pros of working at Spectrum according to real employee reviews?

Accepted Answer

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3295 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 632 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 333 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 323 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 316 reviews))

Question 6

What are the cons of working at Spectrum according to real employee reviews?

Accepted Answer

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1196 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 376 reviews)); "Trainers and managers don't communicate" ((in 283 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 264 reviews))

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