Spectrum Internet/Phone Repair reviews

2.6

38% would recommend to a friend

(32 total reviews)
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Chris Winfrey

99% approve of CEO

23% positive business outlook

Internet/Phone Repair employees have rated Spectrum with 2.6 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Internet/Phone Repair professionals have an average working experience there. Spectrum is rated 27% below average by Internet/Phone Repair professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

32 reviews
1.0
Aug 21, 2021
Recommend
CEO approval
Business Outlook

Pros

free internet and tv service

Cons

everything if I could go back in time and prevent my self from working here I would. they do not care if you are literally dying, you could be in the hospital and dying and they will still have the audacity to ask you to be at work. Every Supervisor and manager is a micromanager, your direct supervisor has their thumb on you, your manager that's over the supervisor has their thumb on you, and no matter how hard you work you will never be valued. you also won't be close to payed fair, and customers always degrade you then you have no team to make you feel positive, it honestly is a depressing, poor environment. there's no room for moving up, and if your not a favorite to the supervisors or managers they will throw you away when you are one point off or they will throw you away when you get sick. There's even a problem if you need to simply use the restroom.

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Spectrum Response
4y
We appreciate the effort you took to share your experience with us. It really makes a difference when you feel supported by your team and leadership. The experience you describe is not in keeping with our company values and does not comply with our policies for workplace behavior. We have taken your comments to our leadership team, and thank you for helping us better understand how to support our future employees.
3.0
Aug 5, 2021

The truth

Recommend
CEO approval
Business Outlook

Pros

Stable income Full time w/overtime if you want Multiple shifts

Cons

Unrealistic expectations for agents No real support after training. Leads are your immediate source of help and they hate helping for some reason. They change rules and policies that can end up getting you written up or fired almost weekly. Many more cons but these are the top that I experience the most. It’s steady income but the pay rate isn’t as good as they pitch it.

Viewing 16 - 18 of 32 Reviews

Glassdoor has 20,073 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.