Staples EasyTech Expert reviews

2.4

98% would recommend to a friend

(36 total reviews)
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Michael Motz

Not enough data to show CEO approval

EasyTech Expert employees have rated Staples with 2.4 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most EasyTech Expert professionals have an average working experience there. Staples is rated 32% below average by EasyTech Expert professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

36 reviews
3.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting to interact with customers on a daily basis and co-workers were not crazy. Management was very encouraging for professional growth in the particular store I was in.

Cons

Pay is a joke for what you do. Most of the IT repairs are handled via 3rd party. You are essentially a glorified salesman acting as a technician. Too much pressure to makes tech/esp dollars which turns to lying to the customer instead of helping them.

1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

I got to learn about new technology products

Cons

*Heavy sales atmosphere with no commission. *They expect you to sell 5 phones a week but they only carry Verizon wireless and they never advertise that they carry phone to help with sales. *Management talks to you like you're less than. * The training is horrible because they're always understaffed so everyone is just thrown into whatever position they have And forced to produce sales with minimal knowledge and when you get combative they shut you down like it's your fault. * Their Matrix system for computer repairs is very difficult to work with because if the computer requires someone to physically work on it you're reprimanded by management. Which results into a write up. Only copy center gets bonuses for sales .

Viewing 7 - 9 of 36 Reviews

Glassdoor has 15,188 Staples reviews submitted anonymously by Staples employees. Read employee reviews and ratings on Glassdoor to decide if Staples is right for you.