Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Like a family, good pay, and flexible schedules" ((in 5 reviews)); "Good training and nice physical environment" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Employees are great." ((in 4 reviews)); "Can earn bonus if you meet quota an do well." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Benefits aren’t the best" ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional)." ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

State Collection Service reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (105 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

105 reviews

5.0

Apr 1, 2021

Nice place to work

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

experience, opportunity and wages. people i worked with were pretty cool.

Cons

Customers were really rude most of the time, racist and unreasonable at times... goals were rough a lot times when the work wasn't producing.

5.0

Jul 11, 2017

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family orientation, flexible scheduling. Management team and executives that really care about employees

Cons

Learning new computer systems, but there is excellent training

3.0

Jan 17, 2017

It was an ok company

Third party debt collector

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Rewards -Bonuses -Once a month lunches -Some coworkers -incentives

Cons

-supervisors play favoritism -supervisors get mad when you ask for help -supervisors need training -some coworkers -pto time -vacation time -health insurance

Viewing 19 - 21 of 105 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist