Does State Collection Service pay their employees well?

According to anonymously submitted Glassdoor reviews, State Collection Service employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at State Collection Service. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at State Collection Service?

75% of State Collection Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated State Collection Service 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at State Collection Service?

Customer Service Representative (12) , Collections Specialist (8) , Healthcare Customer Service Representative (7) , EBO Representative (5) , Collection Specialist (4) , Collector (4) , Customer Service Representative (CSR) (4) , Team Lead (4) , Debt Collector (3) , Supervisor (3) , Collections (2) , Customer Service (2) , EBO (2) , Health Care Customer Service Representative (2) , Patient Service Representative (2)

What are the pros of working at State Collection Service according to real employee reviews?

"Like a family, good pay, and flexible schedules" ((in 5 reviews)); "Good training and nice physical environment" ((in 5 reviews)); "It was fun and enjoyable but beware of your co workers and HR" ((in 4 reviews)); "Employees are great." ((in 4 reviews)); "Can earn bonus if you meet quota an do well." ((in 3 reviews))

What are the cons of working at State Collection Service according to real employee reviews?

"Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced." ((in 4 reviews)); "Communication is a dead lock." ((in 4 reviews)); "Benefits aren’t the best" ((in 4 reviews)); "supervisors play favoritism" ((in 4 reviews)); "They bounce you to person to person (and the Supervisors had to literally beg or bribe people to train, which was a bit uncomfortable and unprofessional)." ((in 3 reviews))

What are the top reviewed State Collection Service locations?

Madison , Beloit , Geneva , Milwaukee , Houston , West Allis , Chicago , Rockford , Janesville , Wisconsin Rapids , Charlotte , Muncie , Lehigh Acres , Hollywood , Miami , Charleston , Woodbury , Florida , Wiscon , Texas

State Collection Service reviews

3.9

75% would recommend to a friend

(105 total reviews)

Timothy Haag

84% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (105 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

State Collection Service has an employee rating of 3.9 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Collection Service employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

105 reviews

4.0

Mar 29, 2016

Great Job, If you work hard

Collector

Recommend

CEO approval

Business Outlook

Pros

Great co workers. Supervisors are great. This is a job where goals are expected and if you don't get there they will work with you. It is a great job, but work hard! Can be stressful but that's how it is in all goal oriented jobs.

Cons

The predictive dialer is okay. But being able to actually manually work account files would make people way more successful. QUIT playing favorites with those madison people.

4.0

Mar 27, 2016

Great Work Enviroment

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Recognizes employee achievements, listen to employee suggestions, good commission and bonus structure

Cons

Outdated systems, low base pay, lack of communication

1.0

Oct 17, 2015

Like where in high school

Collector

Recommend

CEO approval

Business Outlook

Pros

Good bonus if you can follow hippa and fdcpa. HR is also great really cares and shows compassion for people.

Cons

It's like being in high school! Everyone talks about each other and you can't take anything to your sup because they talk about you as well. The other problem they do not offer part time they will tell you to quit even if your life problems get in the way. Crappy clients you're responsible for your own goal but never make your own calls.

Viewing 22 - 24 of 105 Reviews

Jobs at State Collection Service

Health Care Customer Service Representative

Health Care Customer Service Representative

Health Care Customer Service Representative

Collections Specialist

Collections Specialist