Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 5 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 5 reviews)); "The coworkers are amazing!" ((in 3 reviews)); "Good health insurance" ((in 3 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

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Step Up

Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

2.0

Feb 3, 2015

Needs new upper management

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

To be able to help people who need a second or third time in life starting over. Help clients get medical attention and housing if they are lucky.

Cons

Upper management is out dated, judgmental and out of touch with their employees who do all the hard work. They talk about self care, but everyone is writing progress notes and no longer has time to help the clients who really need it.

1.0

Oct 21, 2015

Fraudsters

Case management

Recommend

CEO approval

Business Outlook

Pros

At first being able to work for a company from a new hire standpoint, things were good as shown by team outings and a steady workload.

Cons

Fraudulent work practices were covered up continually by internal audits and the laying off of case managers. Only a portion of the actual money raised to help the homeless ended up going to them, the rest went to buying properties and funding an art program.

1.0

Oct 15, 2015

Turnover rate is extremely high

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coworkers. Monetary bonuses for some programs. Phone use reimbursements.

Cons

Issues at managerial level. Clinical client opinions for SCII's are highly criticized when particular PMs do not agree with you. Highly toxic communications during team meetings. Everyone disrespects others and management does not know to handle when meetings turn out that way. Pay raises are not even considered. SCII's do not have same salaries.

Viewing 4 - 6 of 78 Reviews

Jobs at Step Up

Chief Operations Officer

Outreach Service Coordinator I

Program Assistant I Cal AIM

Service Coordinator I Outreach

Enhanced Care Management Service Coordinator I: Care Coordinator

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Needs new upper management

Fraudsters

Turnover rate is extremely high

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