Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 5 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 5 reviews)); "The coworkers are amazing!" ((in 3 reviews)); "Good health insurance" ((in 3 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

What are the top reviewed Step Up locations?

Santa Monica , Los Angeles , San Bernardino , Hollywood , Long Beach , West Hollywood , Salinas , Decatur , Duluth , Veterans Administration

Step Up reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

1.0

Jul 22, 2021

Leave as quickly as you can

Therapist

Recommend

CEO approval

Business Outlook

Pros

Great co- workers and appreciative clients.

Cons

It’s all about the quota. They really couldn’t care less about the clients. It was difficult to continue to work there and have to come across so many road blocks when trying to genuinely help the clients. Staying at Step Up means that you eventually give up on trying to make a difference and mainly focus on working for a pay check and a bonus, which is highly promoted by management. Those in management are either highly lacking in expertise or are operating at bare minimum . A good place to get your hours but RUN once you have gained your hours.

1.0

May 28, 2021

Poor management, lack of funding

Service coordinator ii

Recommend

CEO approval

Business Outlook

Pros

The team I worked with kept me in the position for as long as I was there. The coworkers are amazing!

Cons

The agency is poorly managed. They “grew too quickly” so they are unable to reimburse the staff what they are owed. Several have gone 6+ months without getting their mileage checks reimbursed or getting reimbursed for items that were bought for clients out of pocket (that supervisors asked us to pay for out of pocket). There have been times where our company phones do not allow us to make or accept calls due to the company not paying their phone bill.

1.0

Jan 10, 2017

Poor Managment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some staff were great to work with.

Cons

Management is extremely poor. There are limited people of color in management positions and no men of color, which is very unfortunate due to the population with whom they serve. This is not a supportive culture atmosphere. The focus is on numbers and not what is best for it's clients. The pay is below standard.

Viewing 7 - 9 of 78 Reviews

Jobs at Step Up

Service Coordinator II

Registered Nurse - Case Manager

Chief Operations Officer

ECM Service Coordinator I: CHW

Step Up

Step Up reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Leave as quickly as you can

Poor management, lack of funding

Poor Managment

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