Stericycle Client Operations Support Representative reviews

2.2

2% would recommend to a friend

(121 total reviews)
avatar

Cindy Miller

2% approve of CEO

1% positive business outlook

Client Operations Support Representative employees have rated Stericycle with 2.2 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Client Operations Support Representative professionals have an average working experience there. Stericycle is rated 37% below average by Client Operations Support Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

121 reviews
2.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

The best part of this job was mainly the people. The people are all really laid back and helpful. The people are the reason why you would even want to come into work. Also had decent benefits.

Cons

The lack of training and transparency. One the call center end, they always had new accounts opening and barely trained the employees. It was like being tossed into a dark road with no sense of direction. Then to make it worst, management would have the audacity to get upset if you made a mistake. The tasks are simple, but it is a lot. For everything being done, making 10.00 an hour is not enough and would never be. And to make it worse, they do not even follow their own core values. In fact, they gladly accept business from shady companies, which produces stressful situations when their client's customers call in and rant about the poor business "our" company does. The problem is that we represented companies who were clearly only out to profit and cared nothing about their customers, just like Stericycle care only about a dollar and not their employees. There was also no room for growth or promotions. People have been working there for six years and were still making their starting pay.

1.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Working with the customer accounts was great the job itself was fine. The company was ok about schedule flexibility and sending you paperwork.

Cons

The company will tell you plenty but do very little when it comes to your future or their plan for the company. Partially because they have not found out how to cut every penny from the higher paid employees and to get their "buddies" into positions of power and the other is because they genuinely don't know. This is a VERY bottom line company, they will have you come in on any holiday saying they are mandatory! Why? Because, they always put on the least amount of people to save and then compain when the same people are overworked.

Viewing 112 - 114 of 121 Reviews

Glassdoor has 2,459 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.