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Stericycle

Engaged Employer

Stericycle Client Operations Support Representative reviews

2.2

2% would recommend to a friend

(121 total reviews)
avatar

Cindy Miller

2% approve of CEO

1% positive business outlook

Ratings by category

3.2

Work/Life balance

2.6

Diversity & inclusion

2.2

Compensation and benefits

2.1

Career opportunities

1.7

Culture & values

1.5

Senior management

Client Operations Support Representative employees have rated Stericycle with 2.2 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Client Operations Support Representative professionals have an average working experience there. Stericycle is rated 37% below average by Client Operations Support Representative professionals compared to other employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

121 reviews
2.0
Apr 13, 2013

Meh

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Pay isn't bad for contractors, no midnight shifts, location right off the tollway, nice if overpriced cafeteria, that's all I can think of.

Cons

During the interview and training, they try to make it sound like a wonderful place to work but it's really just another cruddy call center. Inadequate training, inconsistent and uncommunicative management. Also I've heard they use very high-pressure sales techniques and are quite overpriced.

5.0
Mar 5, 2013

Good stepping stone

Client operations support representative
Recommend
CEO approval
Business Outlook

Pros

*people *compensation *advancement opportunities Very nice company that is growing exponentially. There ought to be plenty of room to grow and new job opportunities

Cons

*some areas are cramped *organizational structuring issues *raises aren't as good as they could be

1.0
Dec 18, 2011

Politics is the name of the game...start brown nosing asap!!!!!

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

-The benifits were great and you can buy stock at 15% discount -Always free food -The company is helping to save the environment

Cons

-I can't see how this company has a great review!!!! Politics is everything there in Customer service. If anyone in management does not like you for what ever reason, you are then labeled. You wont be able to move anywhere within the company because they will let you interview but never offer you the position! They start me off with low pay, but hired batches of new hires at more pay! Too many personal issues with everyone and a lot of people are back stabbers/liars...I was miserable. There is a HIGH turn around in Customer Service. If you speak up about an issue, management does not like you. They even make up their own rules about policies and what falls under their "umbrella" of a department! -Management leaks employees personal issues out to everyone and information/ rumors spread

Viewing 118 - 120 of 121 Reviews
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Glassdoor has 2,460 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.