Stericycle reviews

3.1

44% would recommend to a friend

(2,221 total reviews)
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Cindy Miller

46% approve of CEO

36% positive business outlook

Stericycle has an employee rating of 3.1 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stericycle employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

I am so glad that you started replying to reviews on the company, your culture, and value of the team members.

Cons

You have offered 0% solution to poor pay, a benefits package that does not make much sense, and how you are going to compete with the competition. Your pay structure is absolutely wrong! Please, examine other companies in the same industry. Do not tell me you are "Constantly improving" or "Researching the competition" or "Offer a benefits package above the industry standard." You are lying now. You are not doing anything but try and make yourselves look good and understanding, and it really looks bad. 50%! match with the 401K, come on now, Horrid. The pay here in the mid-west is typically 2-4 dollars per hour higher in other similar jobs with better benefits. Also, there are 0% chances for advancement opportunity here, and the pay for those advances is sub par or require bizarre hours. I do not want to hear any reply that says, "We strive to make our Team Members feel valued and appreciated by offering a comprehensive benefits package that is in excess of what others offer." LIE!

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Stericycle Response
10y
Thank you for sharing your thoughts and opinions with us. We're glad to see that you've noticed that we've started replying to reviews. One of the reasons we're doing this is to hear what our Team Members have to say and learn how to improve from our feedback. We're sorry to hear that you're unhappy with your experiences as a former Team Member, but we've made many strides recently to improve Team Members' experiences at Stericycle. Regarding your concerns about our benefits package, we've rolled out new options for 2016. We're not lying when we say we value our Team Members. As both an employer and a company, we live by our Core Values, two of which are Integrity and Accountability. We are open and honest in all of our practices and we take ownership of our actions, both successful and not, so we can learn and continue to grow.
1.0
Dec 25, 2014

Once an employee caring company, but no more

Recommend
CEO approval
Business Outlook

Pros

Medical and Life insurance costs lower than most

Cons

Horrific customer service, communication and organization practically non-existent. Too many hurdles for drivers to be able to get job in timely manner. Incompetent management/

1.0
Dec 18, 2014

Not the greatest call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the option of being scheduled around your availability since the call center is a 24 hour operation. Ample overtime available.

Cons

Although you pretty much choose your availability, please be understand requesting a change in that availability is non existent, you know because life is so predictable and you should know before you take the when things will go crazy in your life. To make a long story short, Stericycle is a good company to work for, if you do not work in the Comsol division. Otherwise expect to spend your time answering calls for some of the laziest clients in the country who almost never return phone calls thus making you a punching bag for their furious customers. Training on new accounts can be done in a much better fashion. And please don't expect to breeze through your script without some form of freezing on the computer. Management is cool, if you're a "favorite." How do you become a favorite? Come to work, work every possible they ask you to work without any regard to your home life, don't ask any questions unless it's pertaining to call taking and under no circumstances should you voice your opinion about team leads or call floor operations. This is really not a position to have for more than 2 years or 4 years if you need the cash while you're in school. Giving 2 years is pushing it. If you take the job simply because you're down on your luck, you better pray something better comes a long soon or you'll definitely be stuck. The call center agents take on many different roles and don't really get paid for the work that is being done. I mean one minute you're a receptionist for a doctors office then the next you could be troubleshooting, then the next call you're giving advice on how to properly use car wax. It could be a nice position to build experience, but definitely nothing more.

Viewing 64 - 66 of 2,221 Reviews

Glassdoor has 2,452 Stericycle reviews submitted anonymously by Stericycle employees. Read employee reviews and ratings on Glassdoor to decide if Stericycle is right for you.