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      Support.com

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      Support.com RST reviews

      2.5

      31% would recommend to a friend

      (204 total reviews)
      avatar

      Lance Rosenzweig

      66% approve of CEO

      26% positive business outlook

      Ratings by category

      3.0

      Diversity & inclusion

      2.3

      Work/Life balance

      2.2

      Culture & values

      2.1

      Career opportunities

      2.0

      Senior management

      1.9

      Compensation and benefits

      RST employees have rated Support.com with 2.5 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most RST professionals have an average working experience there. Support.com is rated 35% below average by RST professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      204 reviews
      1.0
      Jan 5, 2014

      Horrible

      Remote support tech rst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is a plus

      Cons

      treated like cattle, soul less company.

      1.0
      Oct 3, 2013

      Horrible place

      Remote support tech rst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay (if you call it that) -Benefits -Work From Home

      Cons

      - Supervisors are rude - HR is rude - IT has NO CLUE what they are doing I worked here for nearly 3 months before I started having problems with their system, they started to blame everything under the sun instead of their own system. When proved that it was THEM and not me, they fired me. Supervisor spoke down to me, we bounce around a lot with the supervisors. To top it all off, their great IT destroyed my computer and they won't fix it.

      5.0
      Oct 2, 2013

      Great, exciting place to work.

      Rst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work From Home! Decent enough paychecks Extremely understanding and patient management Huge company growth

      Cons

      HR can be a bit unresponsive, but that's to be expected with the growth pattern of SDC.

      Viewing 199 - 201 of 204 Reviews
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      Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.