Support.com Remote Support Tech RST reviews

2.4

32% would recommend to a friend

(176 total reviews)
avatar

Lance Rosenzweig

61% approve of CEO

26% positive business outlook

Remote Support Tech RST employees have rated Support.com with 2.4 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Remote Support Tech RST professionals have an average working experience there. Support.com is rated 38% below average by Remote Support Tech RST professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

176 reviews
4.0
Sep 20, 2021

3

Recommend
CEO approval
Business Outlook

Pros

Steady hours and decent pay.

Cons

Training was lacking of knowledge and people skills for explaining.

2.0
Sep 19, 2021

Mixed Bag Job

Recommend
CEO approval
Business Outlook

Pros

-Work From Home -Can determine your initial schedule based on your needs (such as a full 8, part time, or split shift) -Relatively easy job to get as long as you have a decent computer and internet connection.

Cons

-Lack of Sick Days/PTO -Getting in trouble for being more than 5 minutes out of the phone queue -Would rather push employees to the brink than work with them in most cases.

Viewing 7 - 9 of 176 Reviews

Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.