Support.com Remote Support Tech RST reviews

2.4

32% would recommend to a friend

(176 total reviews)
avatar

Lance Rosenzweig

61% approve of CEO

26% positive business outlook

Remote Support Tech RST employees have rated Support.com with 2.4 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Remote Support Tech RST professionals have an average working experience there. Support.com is rated 38% below average by Remote Support Tech RST professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

176 reviews
1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro this company is you get to work from home.

Cons

To start, the is not even a entry level IT job as it was stated, its a call center job. I've been with them for 2 years, My shift hours have change any were from a week notice to 3 months. They do not help or try to work around your home/school life as they brag about. Starting pay if your lucky is $10.50 hr, plus $.50 cents to pay for the use of your own equipment. You will never get a pay raise as the CEO has state many times. We are never to be concern with helping customers. They about about the script and how long where you on the call. You will get ding for any environmental issues that come up, IE power outages, internet outages. ...... My advice, go work for walmart, fast food, or even hold a sign on the side of the street... YOU'LL MAKE MORE and BE TREATED BETTER.

1.0
Jun 14, 2015
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Fun training

Cons

- Low pay - Ridiculous scope limits - Not disability-friendly - Not associate-friendly

Viewing 121 - 123 of 176 Reviews

Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.