Support.com reviews

The company used to be great but recently has treated its workers very shabbily, lying to them and layoffs without notice. No bonuses, cut benefits, all about bottom line.

You have undoubtedly read the reviews here regarding recent company layoffs. Unfortunately, I have to corroborate many of the sentiments expressed about senior management. Layoffs are an unfortunate part of a failing business, but at least they can be performed ethically and only as a last resort. I believe that neither of those criteria were satisfied on Dec. 30, 2013. As stated in other reviews, the company is currently hiring for positions that are similar (albeit lower-paying) to the ones for which extensive layoffs were just performed. Rather than offering these positions as transfer opportunities, the company threw loyal, long-term employees on the street during the holidays, apparently after maintaining that the affected employees didn't have to worry about their job security until it was too late. These employees were summarily dismissed and treated poorly when they attempted to obtain information, from what I have heard. Now, not only is the company going to suffer from justified loss of reputation, but it is going to have to pay to hire and train new people to fill jobs that could have easily been filled with laid-off workers. Aside from being ethically reprehensible, the recent layoffs represented extremely poor business judgment. Management deception and short-sighted decision making bodes for a very shaky future and a very volatile present. Productivity has been eroded and trust in senior management is non-existent.