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Syneos Health Commercial Solutions

Engaged Employer

Syneos Health Commercial Solutions reviews

3.9

79% would recommend to a friend

(315 total reviews)
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Costa Panagos

82% approve of CEO

76% positive business outlook

Syneos Health Commercial Solutions has an employee rating of 3.9 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Syneos Health Commercial Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.7 stars).

Reviews by job title

315 reviews
1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

I am honored to work with a great sales team. Although the review is my own, I can guarantee it is also the opinion of the majority of those I work with.

Cons

Since acquiring inventive Health in early 2017, Syneos has run everything into the ground making everyones job more difficult. The issues come not from my boss but the level above him. They (Syneos) consistently "move the goal posts" so that making goal is near impossible. They have twice in the past year found ways to not pay full commission when total sales and "kickers" are documented. Syneos has decided that Professional Educators are against government regulations which is interesting as all competitors seem to have them. Have completely destroyed morale and have absolutely no plan to market and get a message out to the targeted practices. In a nutshell, they are setting you up for failure. There are no career opportunities. Base pay is ok however with the consistent change in bonus plans, don't expect to make a decent commission. Work/ life balance is ok however the stress you will go through overrides anything else. There's Senior Management??? Any company that is willing to screw over their clients AND their employees has no Values.

3.0
Sep 25, 2018

Could be better

Recommend
CEO approval
Business Outlook

Pros

We are offered mostly the same benefits as our base (non Syneos) counterparts which makes this particular contract very enticing, Syneos mgr lets us run our territories as we see fit- very hands off, we are able to take advantage of ESPP, company matches 401k contributions

Cons

Ridiculously low pay for demanding amount of work. Not sure if a 30% pay differential between Syneos rep and base (non Syneos) rep is standard, but it’s pretty demeaning and shows how little the company values its employees.

2.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

-Great co-workers - Great Call Center managers - Easy job

Cons

-Terrible upper management OBSESSED with increased productivity. I had one Executive tell me I should be making 200 calls a day. - Dishonest managers that do not care about the client's wants or needs, they only care about bringing in new business and will lie to potential and current clients to do so. - Rigid environment with lots of micromanaging - Very boring and sedentary job working in a call center - 0 upward mobility unless you want to be a call center manager

Viewing 4 - 6 of 315 Reviews

Glassdoor has 383 Syneos Health Commercial Solutions reviews submitted anonymously by Syneos Health Commercial Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Syneos Health Commercial Solutions is right for you.