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Syracuse University

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Syracuse University reviews

4.2

81% would recommend to a friend

(1,803 total reviews)
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Kent Syverud

74% approve of CEO

66% positive business outlook

Syracuse University has an employee rating of 4.2 out of 5 stars, based on 1,803 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Syracuse University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 25, 2018

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Students and the predominance of the color orange

Cons

I'm surprised by the number of relatively positive reviews of SU. It is a difficult place to work. - Innovation and new ideas are discouraged by people who have been there forever. Don't bother - save your gems for a place that will appreciate them - they are out there. - There are a lot of layoffs happening as I write this, most recently from the marketing department - something like 30 low and mid-level staff - the folks who actually do the work and who had been hoping for someone to come in and provide them with some direction and positive change. At least they got the "change" part. - As a rule HR sucks and at SU they seem to embrace that whole-heartedly. Nothing like getting different answers depending on who you speak to or what mood they happen to be in that day. Personally, I was impressed by their inability to answer some of the most basic questions regarding benefits, tuition costs for staff, etc. It can't be easy to be in a job like that and remain so ignorant. That takes effort. - If your boss doesn't like the performance review you are required to write about your hopes and dreams working there, they will re-write it for you and replace your truth with their lies. - Parking is atrocious and expensive and SU makes you pay for it. Wear walking shoes and carry an umbrella is my suggestion. Schedule any outside appointments (doctors, dentist, etc.) at the very start or very end of the day, unless you want to factor in a long trek to and from your car. - Management doesn't know who you are or what you do and they seem ok with that. No one really knows what it is that they do either. - The folks that have been there for a long time have been through so many changes in management, that they don't latch on to the latest directives. Once new leadership comes in things will change anyway. - Impressively ugly office working conditions. Near-constant construction ensures that your nostrils will be assaulted by solvent smells, your ears by drills, hammering, jackhammers, and your working space perpetually covered with dust. - Good, talented, capable, and ambitious people are there for only as long as it takes to realize how much it sucks + the time it takes to find another job. - There are no perks. I think they discount season tickets. But they don't let you use that pricey parking spot they make you pay for for events. You have to pay again for that privilege. - Syracuse as a city is in really bad shape. Crumbling infrastructre abounds.

1.0
Sep 25, 2015

Leadership Change Desperately Needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Syracuse University has a great historical legacy, amazing academic programs, and successful athletic programs. The internal community of faculty, students, staff, alumni, etc. is very caring and close knit. The networks that students and professionals develop at the University can be positive, solid, and a long-term resource when nurtured and maintained.

Cons

Changes/departures at the highest leadership levels over the last few years, including at the very top level (chancellor) have resulted in weak, ineffectual, corrupt people being placed in crucial positions which they are not competent enough to fulfill. The current campus environment is so deteriorated, negative and deflated, it is being felt in almost every area of the University. Most especially by the students, a vast majority of whom do not support the current chancellor. There is a massive layoff/gutting of the University taking place that will further weaken an already vulnerable system. The culture has changed for the worst, and significant mismanagement is occurring across the board at the institution. The deeply negative impact being made by the new "leadership" upon SU could be irreparable if a serious course correction is not made soon.

1.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Mediocrity wins the day! If you don't want to work hard, you make mistakes, or you just don't care, this is the place for you! Benefits are pretty good - better if you are in an exempt position.

Cons

Pay is WAY BELOW the regional average for the work you are expected to perform. Bachelor's degree required for jobs that pay $14-$18/hour. Not even close to fair for the job responsibilities and skills required. Management is CLUELESS. Salary increases are the bare minimum (1%) for non-exempt employees and are not performance-based. Reviews aren't read by anyone in the organization and have nothing to do with salary increases. Raises are based on favoritism. Promotions are non-existent. Non-exempt employees are treated poorly by exempt employees. There is definite discrimination among exempt and non-exempt staff. Pay does not match the skills and education required to perform job duties. If you do a good job, your reward will be more work without the pay increase that should accompany the work increase. Non-exempt employees pay more for some benefits that are included in exempt employees benefit packages. Salaries are so low that they offer a "Schedule B" payment plan for people who are paid so little that they can't afford their benefit package.

Viewing 1 - 3 of 1,803 Reviews

Glassdoor has 2,020 Syracuse University reviews submitted anonymously by Syracuse University employees. Read employee reviews and ratings on Glassdoor to decide if Syracuse University is right for you.