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TCC Verizon Authorized Retailer

Engaged Employer

TCC Verizon Authorized Retailer reviews

4.6

91% would recommend to a friend

(2,224 total reviews)
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Scott Moorehead

96% approve of CEO

88% positive business outlook

TCC Verizon Authorized Retailer has an employee rating of 4.6 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TCC Verizon Authorized Retailer employee rating is 36% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
May 22, 2015

TCC

Recommend
CEO approval
Business Outlook

Pros

You get to work with some really good people. Kind of people you can make friends with for life

Cons

Ridiculous hours, bonus goals that keep getting higher. Always unattainable to be the best unless you are playing with your Numbers. Totally unappreciative of the staff they have. Can work people to complete burn out. Had a regional tell me to reschedule my daughters surgery to make things easier for her for the holiday season. My father was in the ICU and they wanted to fire me because I left after telling then for hours before I needed to leave. Regional told me bonus goals are meant to be extra but with insurance on 5 dollars an hour, not even close to a livable wage. They act like they own you, that this job is a gift to you. 9 plus daus of work with no time off. Just total loss of humanity in the company.

1.0
Feb 5, 2015
Recommend
CEO approval
Business Outlook

Pros

I really can't think of any, besides more experience

Cons

I could go on for hours. Pay is horrible unless you work in a busy store. Work/life balance is almost non existent. If you work for these people, they act like they own you and it does not matter what happens in your life, you are expected to be at work. If you have a 103 degree fever, tough, go to work. Your child is having surgery, tough, go to work. You get no sick days. The job posting mentioned "competitive vacation" you get NO vacation until after 1 year. Even then, you get 6 days. They openly tell you that your vacation, which has to be put in writing at least 2 months in advance, can be denied based on the needs of the business. I guess that's competitive with people who don't get vacation. The health insurance is very expensive. Micro management is the preferred business model here. Store managers have no say over anything. Reps have just as much power. If you need to go to the bathroom, you should probably ok it with your regional manager. There is no communication with this company. If you have a question and ask 3 people, you will get 3 different answers. This company has around a 60% turnover rate in the first year. I've worked in this industry for over 10 years and have never seen a company as disorganized as this. I could go on and on about many other issues, but I left this company and I'm done wasting my time on them.

2.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

I was able to own all of my customers, had personal relationships with them, was able to work freely in doing what I could to make the customer happy without any management gumming up the works. The pay was nice too, for a no-degree job, I was making $40k a year.

Cons

They cut our pay. Pay was dropped to between $30k to $35k for MORE work - more hours, more driving, essentially working for FREE for a month due to the pay cut. Worst yet, they made us become sales reps in the field - pushing grossly overpriced merchandise to our customers who were suppose be able to TRUST us. Anyone with a soul would not be able to sell a loyal customer an HDMI cable that cost $80 more than anything you could buy at the local electronic store - it was just unethical, and our pay was dependent on it.

Viewing 49 - 51 of 2,224 Reviews

Glassdoor has 2,245 TCC Verizon Authorized Retailer reviews submitted anonymously by TCC Verizon Authorized Retailer employees. Read employee reviews and ratings on Glassdoor to decide if TCC Verizon Authorized Retailer is right for you.