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TMF Health Quality Institute

Engaged Employer

TMF Health Quality Institute reviews

3.5

69% would recommend to a friend

(66 total reviews)

Thomas Manley, MBA

73% approve of CEO

53% positive business outlook

TMF Health Quality Institute has an employee rating of 3.5 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TMF Health Quality Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

66 reviews
1.0
Mar 13, 2015

screwed up company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best co-worker to work with

Cons

worst management plays dirty games. human resources is handicapped,

avatar
TMF Health Quality Institute Response
10y
Thank you for your feedback on the management staff. As indicated in your position and location, as a Clerk in Jacksonville, your employment is with C2C Innovative Solutions, Inc., a subsidiary of TMF Health Quality Institute. There are several ways in which employees at C2C may express a concern. The first of which is to address the issue directly with a supervisor. If an employee does not feel that this line of communication is the best action, the employee may speak with the HR Representative on site in Jacksonville. If the employee still feels that this is not the best course of action, HR Representatives at TMF may be contacted. If those courses of communication are not desirable to the employee, s/he may address concerns with the Compliance Officer, an Ethics hotline call, or Ethics email. TMF Health Quality Institute and C2C Innovative Solutions, Inc. wish for its employees to communicate management concerns to its Human Resources staff members or its executives. The best way for us to identify training and coaching needs is to hear from its employees.
3.0
Jun 27, 2014

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits: vacation policy, retirement, medical insurance; nice offices; telecommuting opportunities. No training except for OTJ.

Cons

Poor leadership, CEO and CFO have never worked anywhere else so they are out of touch with reality. No strategic planning, C's will do anything including lying and cheating to make their bonuses. Pay scale is pretty low.

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TMF Health Quality Institute Response
8y
Thank you! We appreciate your feedback about our extensive benefits package. While the CEO and CFO have worked for TMF Health Quality Institute for a number of years, they utilize many resources in order to stay actively engaged with the pulse of the organization and its employees, including employee engagement surveys, weekly one on ones with management staff members, and a suggestion box. We hold our employees to high ethical standards. If you have concerns, please call our ethics hotline.
1.0
Aug 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Culture..everyone is really friendly and it has a laidback environment.

Cons

Low pay, expect you too do extra work outside your payrate. The IT system is atrocious. Constant problems literally everyday with the system freezing, not responding, disconnecting especially when working from home. The IT staff must be totally incompetent because none of these issues have yet to be fixed and have been going on for what seems like forever. At one point the whole system went down for a day and they expected us to use our sick hours to make up for the time or work on the weekend instead. Your productivity goes down the crapper because you can't get any work done with their shoddy IT system.

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TMF Health Quality Institute Response
9y
We appreciate your feedback. The Clerk position is an entry-level position at C2C Innovative Solutions, Inc., a subsidiary of TMF Health Quality Institute, and requires a minimum pay rate that is established by the Department of Labor (DOL). C2C and TMF observe the DOL pay regulations by paying above the required rate of pay and above the local economy. We make every effort to re-evaluate these positions and their pay regularly based on market value. C2C and TMF firmly believe in promoting employees from within, and encourage employees to apply for promotional opportunities. As you mentioned, we have actively been seeking to improve our IT infrastructure while also increasing the number of employees available to assist with the growth of the company. Within the last four months, we have hired both a Chief Information Security Officer and a Chief Information Officer. Both of these key management roles have made a significant impact on the issues that users have experienced. One issue in particular that caused the system shut-down was an employee caused security risk. As such, all employees have been educated on security and ways in which they can prevent security issues. System issues have been resolved in the last three weeks and further preventative maintenance will be done to prevent these issues in the future. Further, a policy has been established for administrative leave so that when issues like this occur in the future, employees will not use their sick or vacation leave. Sick time used by employees for this particular incident has been corrected.
Viewing 7 - 9 of 66 Reviews

Glassdoor has 67 TMF Health Quality Institute reviews submitted anonymously by TMF Health Quality Institute employees. Read employee reviews and ratings on Glassdoor to decide if TMF Health Quality Institute is right for you.