Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,156 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,156 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,156 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,156 reviews)

Ratings by demographic groups

Race / Ethnicity

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,156 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

2.0

Feb 4, 2016

tpusa

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great co-workers love the work

Cons

Bad leadership in some areas too much change

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

3.0

Feb 2, 2016

What you would expect from a Call Center job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay, good benefits

Cons

Management is very impersonal, and they are always scheming to make quotas

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Jan 30, 2016

Never again

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They always have work. They hire anyone that can pass the typing test.

Cons

There is too much drama amongst co-workers. They hire just about anyone. Pay rate is not high enough. Benefits are terrible. People sell drugs in there.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 16936 - 16938 of 17,156 Reviews

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TP

TP Client Operations Representative reviews

Company ratings over time

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tpusa

What you would expect from a Call Center job

Never again

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