Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,156 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,156 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,156 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,156 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,156 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

5.0

Jan 28, 2016

Executive

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

We have approachable and flixible supervisors on the floor.

Cons

our consumer are coming form US.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Jan 27, 2016

MSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy the customer interactions and company cookouts.

Cons

The downside is the lack of knowing within the leadership. No one knew whether they were coming or going. When there was a huge issue that affected the customer, the leadership was not ever on the same page when it came to relaying a certain message tailored to answer the huge issue.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Jan 20, 2016

Customer service should not be stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the people I worked with. Team mates were great. I loved the customers. They were awesome and very easy to talk with. There was a quiet room with no phones... and the break room was great. Java Bob, I miss you. Pay and benefits were ok. The pay for customer service reps can always be better considering the amount of stress they laid on you in that place.

Cons

The tools were not functional at all and there were seven windows you had to open before you could even take a call. it took ten minutes to log into the system. Management communication was not up to par. My manager was the coolest but then we had worked together for nearly ten years so it was easy to walk in and say... hmmm. Help. The rest of the managers lacked that invested feel and appreciation for the phone jocks.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 16939 - 16941 of 17,156 Reviews

Jobs at TP

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United States

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TP

TP Client Operations Representative reviews

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Executive

MSR

Customer service should not be stressful

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