Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,142 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,142 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,142 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,142 reviews)

Ratings by demographic groups

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,142 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

4.0

Sep 18, 2014

My experience at Teleperformance was very positive. One of the most professional call centers out there.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The building maintenance is top-notch, it LOOKS like a nice place to work. The upper management is very friendly and knows a lot of the employees on a first-name basis. They also higher a lot from within the company, so the supervisors and other leaders are people who have general employee experience and are very relatable.

Cons

Honestly, the largest challenge for me with Teleperformance had to do with the different clients I worked for. Teleperformance itself was a very positive work environment.

3.0

Sep 16, 2014

It's a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was pretty good considering the job was remote support technician for DELL. They were also pretty flexible with the hours that you wanted to get. I managed to work four 10 hour shifts per week which allowed an extra day off in the week.

Cons

Office politics were horrendous. The call center manager ended up getting fired a few months after I had already left. Out of the 20 or so employees I went through training with I think there was only one other guy still working there after only two months. I worked there for 14 months.

2.0

Sep 15, 2014

Ghetto call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1 hour lunch. You really need it to cool off.

Cons

You get paid on the 7th and 22nd of the month. Long hours expected Very ghetto and unintelligent people

Viewing 17047 - 17049 of 17,142 Reviews

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TP Client Operations Representative reviews

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My experience at Teleperformance was very positive. One of the most professional call centers out there.

It's a job

Ghetto call center

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