Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,140 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,140 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,140 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,140 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

1.0

Jul 17, 2014

I was made to do minimum wage 'sales with no commission' disguised as 'customer service'

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I'd say colleagues but they were in the habit of moving you apart if you didn't meet the very strict KPIs given. It's indoors?

Cons

Low wages, minimum breaks, unsociable hours and a disciplinary process that is very incredibly strict and appears designed to push people out - once you're on it, say for being 1 minute late off your break one too many times, it's extremely difficult to get off and you're barred from changing campaigns or applying for other positions. Team leaders were untrained and appeared unable to handle the influx of staff post-crash staff that were much more qualified than them. Then there was the incentive to sell - keep your job. That's right, no reward for meeting sales targets other than staying out of that slippery slope of a disciplinary process.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

5.0

Jul 17, 2014

Great work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Comfortable place to work , HR department looks after employees health.

Cons

Push in results, Promotions are based more in friendship instead of measuring of achievements.

1.0

Jul 16, 2014

I have never wrote a review before this...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The customers were great

Cons

The company politics were overbearing. I was fired because I was 3 mins late from my break..really? ?!!

Viewing 17059 - 17061 of 17,140 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Remote

View job

Customer Service Representative - Remote

Remote

View job

Healthcare Customer Service Representative - Remote

Remote

View job

Remote --- Customer Service Representative

Remote

View job

Pre-Licensed Customer Service Representative - Remote

TP

TP Client Operations Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I was made to do minimum wage 'sales with no commission' disguised as 'customer service'

Great work environment

I have never wrote a review before this...

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs