Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,140 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,140 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,140 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,140 reviews)

Ratings by demographic groups

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,140 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

2.0

Jun 30, 2014

So glad I left this job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Unlimited overtime, unlimited overtime, unlimited overtime

Cons

High turnover rate, miscommunication between managers and supervisors leave the customer service representative lost and confused and also they sometimes want you to go against what the contracting company requests you to do which will turn around and bite you. Horrible work environment . Customer service reps know more than supervisors so if you have a question, they never give you the right answer. When you work On CERTAIN holidays you only get time and a half for every other hour. You have scheduled breaks and lunches. Just can't take it when you want, so make sure you don't drink too much water and have to go potty

2.0

Jun 11, 2014

Pretty good, but the bad things make it a place to avoid.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people you'll worth with are, usually, pretty awesome. I had maybe one person the whole time I was there that I didn't like. Everyone else was wonderful to work with.

Cons

Benefits are pretty bad. No paid vacation for a year, no sick leave (ever), and 401(k) contribution is pretty bad. Health insurance will be revamped soon to meet ACA standards, but for the time being is really not a benefit. Schedules will flip on you with no notice. Being a third-party also means you're largely at the will of the client.

3.0

Jun 10, 2014

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay was decent for students or people without children. $10/hr

Cons

They are so unorganized. I put in my two weeks and they have me in their system as a no call no show.

Viewing 17062 - 17064 of 17,140 Reviews

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So glad I left this job

Pretty good, but the bad things make it a place to avoid.

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