Is TP a good company to work for as a Customer Service Operator?

Customer Service Operator professionals working at TP have rated their employer with 4.6 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Operator Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Operator interview questions at TP .

Does TP pay Customer Service Operator employees well?

Customer Service Operator professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 50 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Customer Service Operator salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13923) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1509 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1270 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and lack of support" ((in 281 reviews))

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TP Customer Service Operator reviews

4.6

99% would recommend to a friend

(50 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Senior management

4.6

Career opportunities

4.5

Work/Life balance

4.5

Compensation and benefits

Customer Service Operator employees have rated TP with 4.6 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Customer Service Operator professionals have an excellent working experience there. TP is rated 24% above average by Customer Service Operator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

3.0

May 26, 2022

call center was okay long hours

Operator

Recommend

CEO approval

Business Outlook

Pros

pay was good during pandemic not sure if pay has changed madatory overtime

Cons

long hours point scale very loud kinds like highschool its alot of drama no organization

1.0

Apr 19, 2022

Good and bad both

Operator

Recommend

CEO approval

Business Outlook

Pros

There is no best reason. Suddenly you will be told that due to business requirements you are no longer required. We will give you a notice period and salary find another job.

Cons

Everything is a downside for the Company

TP Response

We are sorry to hear you had a negative experience with our company. We strive to provide the best quality service that meets your needs and expectations. Can you please share more details about your experience so we can look into it further? . You can get in touch with us via our http://bit.ly/TPHR-newform

5.0

Feb 24, 2022

Overall good

Operator

Recommend

CEO approval

Business Outlook

Pros

Best experience with Teleperformense Global

Cons

System issue during training Period

TP Response

Thank you for your short and candid review. All the best and have a nice day! We will look further into your feedback on some of our team leads.

Viewing 40 - 42 of 50 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

View job

Customer Experience Senior Specialist (Coach)

Licensed Insurance Representative

Contact Center Account Manager

Healthcare Customer Service Representative - Remote

United States

View job

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TP Customer Service Operator reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

call center was okay long hours

Good and bad both

Overall good

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