Is TP a good company to work for as a Customer Service Operator?

Customer Service Operator professionals working at TP have rated their employer with 4.6 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Operator Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Operator interview questions at TP .

Does TP pay Customer Service Operator employees well?

Customer Service Operator professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 50 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Customer Service Operator salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13918) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (896) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1530 reviews)); "Good environment is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3784 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1516 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 297 reviews))

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TP Customer Service Operator reviews

4.6

99% would recommend to a friend

(50 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Senior management

4.6

Career opportunities

4.5

Work/Life balance

4.5

Compensation and benefits

Customer Service Operator employees have rated TP with 4.6 out of 5 stars, based on 50 company reviews on Glassdoor. This indicates that most Customer Service Operator professionals have an excellent working experience there. TP is rated 24% above average by Customer Service Operator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

4.0

Mar 22, 2021

Nice Experience

Operator

Recommend

CEO approval

Business Outlook

Pros

Friends salary friendship comunication good

Cons

Rude ceo enviroment friendhsip parties

4.0

Feb 9, 2021

Good

Operator

Recommend

CEO approval

Business Outlook

Pros

The environment was really nice

Cons

Long hours of calls within the day

TP Response

We make sure to provide a good work environment for our employees. Thank you for your review!

3.0

Aug 31, 2017

Call Center

Operator

Recommend

CEO approval

Business Outlook

Pros

They are very clear about expectations and job criteria. Training program is ever evolving and responsive. They will do everything in their powers to help you succeed.

Cons

You have to go in really knowing how to multi-task between several different computer programs as you are talking to customers. Don't fall behind on the daily metrics.

TP Response

We appreciate your positive feedback. Our aim is to provide a transparent work environment for our employees while making sure they are are trained and equipped with the skills needed for their job. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335. Thank you.

Viewing 46 - 48 of 50 Reviews

Jobs at TP

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TP Customer Service Operator reviews

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Call Center

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