TP Operations Manager reviews

4.6

95% would recommend to a friend

(201 total reviews)

Jorge Amar

100% approve of CEO

94% positive business outlook

Operations Manager employees have rated TP with 4.6 out of 5 stars, based on 201 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. TP is rated 24% above average by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

201 reviews
5.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

its a great place to work

Cons

no comment regarding the matter

5.0
Sep 27, 2020

People first

Recommend
CEO approval
Business Outlook

Pros

Possibility to grow professionally, to improve yourself, to work in a friendly environment

Cons

Life-work balance is a little difficult

3.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to be promoted given the size of the company. Lots of support departments to help if you know who to ask. Good spirited coworkers, loved the people I worked with. A few individual executive leaders that stood out as practicing a people-focused approach.

Cons

Biggest con - Pay. The most prevalent issue we hear from agents in feedback. Supervisors are directly impacted because of new policies moving most to hourly positions. We lose leadership to other opportunities with less responsibility and more pay. Poor senior leadership, often taking months to fulfill commitments made to internal teams or clients. Empty promises that impact morale constantly. Whack-a-mole client services approach (firefighting instead of relationship-building). Inconsistency with adherence to company policies and pushback when trying to prioritize cost allocation to address those gaps. Benefits are mediocre for a company of its size.

Viewing 187 - 189 of 201 Reviews

Glassdoor has 100,855 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.