Is TP a good company to work for as a Customer Service Representative (Work From Home)?

Customer Service Representative (Work From Home) professionals working at TP have rated their employer with 4.5 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative (Work From Home) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative (Work From Home) interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13927) , Customer Service Representative (CSR) (5156) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (737) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

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TP Customer Service Representative (Work From Home) reviews

4.5

98% would recommend to a friend

(17 total reviews)

Jorge Amar

Not enough data to show CEO approval

98% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.7

Work/Life balance

4.7

Senior management

4.7

Career opportunities

4.6

Compensation and benefits

Customer Service Representative (Work From Home) employees have rated TP with 4.5 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative (Work From Home) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Representative (Work From Home) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

5.0

Jul 11, 2025

Great company to work for.

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome Leadership, will work with you on scheduling, nice pay, nice bonuses, great overall place to work. The team leads are here to help you with anything you need at any time.

Cons

None that i can thing of at the moment.

5.0

Mar 25, 2025

Good experience with flexibility and challenges

Customer service representative (work from home)

Recommend

CEO approval

Business Outlook

Pros

Flexible work-from-home option Opportunity to work in a supportive team Good training and resources for the job Ability to balance work with personal life Competitive pay and benefits

Cons

Can be hard to manage high call volumes Limited advancement opportunities in some roles Sometimes inconsistent communication from management Issues with tech or equipment support Stressful situations with upset customers

TP Response

Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com

3.0

Feb 24, 2025

Good job

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Stable work with availability to reach high levels

Cons

Work is tough and the break time is not the best

Viewing 1 - 3 of 17 Reviews

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TP Customer Service Representative (Work From Home) reviews

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Great company to work for.

Good experience with flexibility and challenges

Good job

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