Is TP a good company to work for as a Customer Service Representative (Work From Home)?

Customer Service Representative (Work From Home) professionals working at TP have rated their employer with 4.5 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative (Work From Home) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative (Work From Home) interview questions at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13927) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (733) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

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TP

TP Customer Service Representative (Work From Home) reviews

4.5

98% would recommend to a friend

(17 total reviews)

Jorge Amar

Not enough data to show CEO approval

98% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.7

Work/Life balance

4.7

Senior management

4.7

Career opportunities

4.6

Compensation and benefits

Customer Service Representative (Work From Home) employees have rated TP with 4.5 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative (Work From Home) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Representative (Work From Home) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

5.0

Mar 24, 2023

would like a perminent program one day

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a good place to start a career because there is plenty of opportunities to grow within Teleperformance

Cons

i would like oneday that we all could stay in a perminent program if they are very good in that program

TP Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

3.0

Jul 30, 2022

Rehire

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

They definitely upgraded the pay and the supervisors are great

Cons

No cons it was all good

3.0

Oct 14, 2021

Taking calls for FedEx

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a decent paying job that provides you with equipment

Cons

Not the greatest communication between colleagues

TP Response

Thank you for bringing this issue to our attention. We’re sorry you had a bad experience and we want to do better. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

Viewing 7 - 9 of 17 Reviews

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TP Customer Service Representative (Work From Home) reviews

Ratings by category

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Reviews by job title

would like a perminent program one day

Rehire

Taking calls for FedEx

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