Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,678 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,678 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,678 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Ratings by demographic groups

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,678 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Jul 2, 2026

Accessible and newbie-friendly, but can be pressuring

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Accessible, newbie friendly and provides new opportunities.

Cons

Sometimes it's too pressuring but its fine

TP Response

2d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jun 29, 2026

Remote work opportunities overshadowed by lack of input

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home is a plus.

Cons

Changes campaign without notice. You have no say in the decision.

TP Response

20h

Thank you for sharing your thoughts. We value your feedback and are always looking to improve. If there are specific areas you think we can work on, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

4.0

Jun 25, 2026

Great entry point for beginners, but low pay issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

As an excellent stepping stone for beginners to break into the BPO industry due to its accessible hiring process, solid training, and inclusive facilities

Cons

Note that base salaries can be low, and the work environment heavily depends on the specific account and supervisors

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 4 - 6 of 4,678 Reviews

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TP

TP Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Accessible and newbie-friendly, but can be pressuring

Remote work opportunities overshadowed by lack of input

Great entry point for beginners, but low pay issues

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