Apr 19, 2026
TP Response
2moThank you for taking the time to review TP, we appreciate your feedback.
TP reviews
4.4
89% would recommend to a friend
Jorge Amar
95% approve of CEO
83% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
1.0
Apr 17, 2026
Frustrating Offboarding Experience with Payroll Issues
Former employee, more than 3 years
Kuala Lumpur
Recommend
CEO approval
Business Outlook
Pros
Opportunities to gain customer service and communication skills Diverse workforce and multicultural working environment Decent entry point for fresh graduates or those new to the BPO industry
Cons
The post employment process lacked transparency and proper communication. Key details regarding my final payslip, including deductions such as “No Pay Leave,” were not clearly explained upfront, forcing me to follow up multiple times just to understand the breakdown. More concerning is that I have not received the full amount stated in my final payslip. While part of the withheld salary was credited, the total payment does not match what was indicated, and there has been no clear explanation or resolution provided. Retrenchment is already a difficult situation, and the lack of clarity, delayed responses, and incomplete payment only made it worse. Employees deserve accurate payroll, timely updates, and accountability none of which were adequately provided in this case.
4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook
Pros
• Everyone is extremely nice. The environment is very friendly and supportive, they know what kind of job customer service is and especially when you’re a new hire they are very understanding about it. The environment is extremely nice, at least in the office of the product I was assigned to. • Nice Benefits • I appreciated the fully paid training • Within the role there are also other responsibilities one can take to make the job less repetitive • There are often internal openings
Cons
• Communication is a weak point, you kinda just find out things, you get assigned new tasks/roles and you just do it. It can be a pro if one likes chaos honestly.
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