TP Customer Service Agent/Social Media Moderator reviews

3.7

71% would recommend to a friend

(249 total reviews)

Jorge Amar

Not enough data to show CEO approval

57% positive business outlook

Customer Service Agent/Social Media Moderator employees have rated TP with 3.7 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service Agent/Social Media Moderator professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent/Social Media Moderator professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

249 reviews
3.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Multicultural working environment, possible to move between projects and internal positions especially if the employee performance is good. Good for a start, salary is never late. Met great people and had the chance to interact with colleagues from many countries and different backgrounds. Would recommend to a friend only at the beginning of a working career.

Cons

Micromanagement at all levels, when working from the premises you might be even get punished (lose part of bonus) if you exceed the break time even for 1 minute (considered overbreak). You might be working for many years in the company and there's no salary raise. The salary itself is not satisfying. Projects may end suddenly often at short notice, leading to non desired reassignments. Poor communication, constant stress over reaching very demanding KPIs and targets. Permanent contracts are rare. They most often renew you with fixed short term contracts which is so unstable.

3.0
Oct 6, 2025

Meh job.

Recommend
CEO approval
Business Outlook

Pros

Easy job, you get used to it, everything is clear and they train you well. They offer some benefits and "well being" time. Work Life balance.

Cons

It's a tiring job, very rigid when it comes to hours and vacation requests. HR is slow in handling matters.

Viewing 25 - 27 of 249 Reviews

Glassdoor has 101,053 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.