Is TP a good company to work for as a Servicio Al Cliente?

Servicio Al Cliente professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,193 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Servicio Al Cliente Jobs at TP now and start preparing for your job interview by browsing frequently asked Servicio Al Cliente interview questions at TP .

Does TP pay Servicio Al Cliente employees well?

Servicio Al Cliente professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,193 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Servicio Al Cliente salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1273) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

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TP

TP Servicio Al Cliente reviews

4.2

85% would recommend to a friend

(17,193 total reviews)

Jorge Amar

92% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Servicio Al Cliente employees have rated TP with 4.2 out of 5 stars, based on 17,193 company reviews on Glassdoor. This indicates that most Servicio Al Cliente professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Servicio Al Cliente professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

Jul 15, 2026

Supportive environment with opportunities but pay is low

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work-from-home opportunities for many accounts. * Paid training that helps you learn the job. * Supportive teammates and trainers during onboarding. * Good experience for building customer service and communication skills. * Opportunities to move to different accounts or grow within the company, depending on business needs.

Cons

* Pay can be lower than similar customer service roles. * Metrics are strict, and performance is closely monitored. * Workload can be stressful during busy seasons. * Communication and management quality can vary by account and supervisor. * Schedule changes or limited flexibility may occur depending on the client.

TP Response

Thank you for bringing this to our attention. We value your feedback and would like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.

5.0

Jul 15, 2026

Buen ambiente laboral y pago puntual

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pago al día. Y buen ambiente laboral

Cons

No ninguno todo. Me a parecido genial

4.0

Jul 15, 2026

Estabilidad laboral, pero tareas repetitivas

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Es una empresa que da estabilidad laboral y es cumplida con los pagos y la seguridad social

Cons

Siempre se trabaja lo mismo y casi no varían las actividades en el trabajo

TP Response

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

Viewing 31 - 33 of 17,193 Reviews

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TP Servicio Al Cliente reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment with opportunities but pay is low

Buen ambiente laboral y pago puntual

Estabilidad laboral, pero tareas repetitivas

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